Onboarding Team Leader

**Job Title: OnBoarding Team Leader**

**Job Location: Paisley, Renfrewshire**

**Salary: £26,246 - £29,998 based on 35 hours per week**

**Contract Type: Permanent**

**_Are you passionate about creating a positive first impression and seamless integration for new employees?_**

The Onboarding Team Leader will oversee and manage the successful onboarding of new hires, ensuring they feel welcomed and supported from day one. In this dynamic role, you'll guide the Onboarding Team to deliver exceptional front-line customer service, coordinating and facilitating the entire onboarding process.

You'll organize daily tasks, support the Onboarding Manager with various duties, and ensure compliance with employment policies and procedures. Your leadership will be key to creating a positive experience for managers and new starters, setting the stage for their success at the Red Cross. Additionally, you'll ensure the team is well-supported and informed about any changes to processes, procedures, and systems, fostering a dynamic and responsive work environment.

Are you up for the task of onboarding high quality talent? Join us in this fulfilling role, and let's collaborate to make a difference

**Wondering about a day in the life on an OnBoarding Team Leader? You'll**:

- Provide Leadership to the Onboarding Team, providing guidance, daily support, and training as needed.
- Ensure that the team’s advice and guidance are consistent with pre-employment legislation and BRC best practices.
- Monitor new starters' onboarding progress to ensure processes meet service level agreements and adhere to policies and procedures.
- Act as the first point of contact for the Onboarding Team regarding process issues, complaints, or escalations.
- Support the onboarding process by overseeing the end-to-end journey, including job offers, contracts, pre-employment checks, and employee data management. Ensure processes are efficient, accurate, and compliant.
- Help create a positive employee experience by providing timely and accurate communication, feedback, and support.

**To be a successful Onboarding Team Leader, what will you need?**
- Knowledge of onboarding processes and best practice
- Excellent communication skills with the ability to provide clear advice on complex issues
- Ability to work in busy environment and to agreed operational timescales
- Excellent leadership and organisational skills
- Problem solving skills and continuous improvement mindset
- Experience in Recruitment/Onboarding or HR related role.
- Experience in leading and developing a team.
- **what will you get in return for your dedication and expertise?**
- **Holidays**: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**: Up to 6% contributory pension.
- **Flexible working**: We do our best to accommodate your preferred work style.
- **Learning & Development**: Wide range of career opportunities + comprehensive learning.
- **Discounts**: Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Assistance**: Access to mental health and wellbeing assistance.
- **Team Working**: Champion our mission in a collaborative team.
- **Cycle2Work**: Lease a bicycle through the scheme.
- **Season ticket loan**: Interest-free loan for commuting expenses.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network_.