Team Leader

**Job Title**:Team Leader - Old Age
**Reporting to**:Service Manager
**Contract**:Permanent, Full time
**Interview Date**: TBC

**About the Service/Department**
Age Well Services are a key part of Wandsworth Council’s approach to transforming adult social care and managing demand by enabling people to retain, gain or regain independence; targeting preventative resources most effectively and ensuring value for money.

Hestia runs a vibrant Age Activity Centre (AAC) in the heart of Tooting; central to our approach is the is a dynamic voluntary and community sector (VCS) working in partnership with the Council, the NHS and other stakeholders (including businesses and faith groups) to help residents access local services that enable them to improve or maintain their overall wellbeing and stay independent for longer.

We have recently been commissioned to lead the open access Age Well Roehampton Service (AWRH), with a focus on using existing assets to support older residents in a range of locations in the community.

**About the role**
Manage the Age Activity Centre in partnership with the Tutor & Activity Coordinator and to support the Age Well Coordinator working in Roehampton. The aim of both projects is to provide a range of health and wellbeing activities to support older people to maintain their independence.

Some other main responsibilities of the role include:

- With the support of Hestia’s Fundraising Team and the Service Manager, explore
- opportunities to leverage additional funding and resources from other sources
- To carry out regular file checks to ensure that all information held is accurate and current and shared with those individuals or community based services as agreed with the service user
- To ensure the safety of Age Activity Members by spending time on the reception desk to monitor all visitors to the Centre

**About you**
- Team management experience including recruitment, induction, supervision, appraisal, training, performance management, discipline and grievance processes
- Proven Track record and good research skills, knowledge of key factors affecting health and wellbeing in older population and the skills and experience to translate into a clear vision, service development and delivery within specific community services in Tooting and Roehampton
- Able to develop professional working relationships with a wide variety of stakeholders; including community services, customers, professionals, from statutory and voluntary organisations and members of the public
- Demonstrable experience of performance monitoring to ensure a consistently high quality service which adequately meets the needs of individual service users
- Ability to communicate to a high standard, both verbally and in writing
- Experience in actively monitoring the health, wellbeing, safety and security of the services and its users ensuring all concerns are followed up promptly and in line with procedures
- Knowledge and understanding of safeguarding issues and ability to address them appropriately

**Please see the attached documents for the full job description and more information about Hestia.**

**What Hestia offers**
- ** Holiday allowance** of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
- ** Company Pension**:

- ** Learning and Development Opportunities** (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- ** Hestia Rewards** exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- ** Access to a range of health and wellbeing support tools** including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
- ** Other benefits** such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
- If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

**About Hestia**

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout