Service Desk Administrator
2 weeks ago
**Join our dynamic team as a Service Desk Administrator **
This role encompasses a wide range of responsibilities, including troubleshooting and maintenance of business systems, IT services, and infrastructure such as desktops, laptops, mobile devices, telephony, and printing technology. As part of our commitment to excellence, you'll participate in on-site shifts and after-hours on-call rotations, adhering to ITIL 'Lite' best practices and identifying opportunities for continual service improvement.
Join us in championing a culture of first-time fixes and quality service delivery while contributing to our knowledge base through comprehensive documentation.
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.
**Head Office Phone**: 0800 373010
**Head Office**: 16-17 West St, Brighton BN1 2RL
-
Service Desk Coordinator
2 weeks ago
Brighton, United Kingdom Spring Technology Full timeService Desk Coordinator Responsibilities: *To provide a single point of contact for Information Services Service Desk requests, including first - and second-line technical support where appropriate. *Promptly and accurately record all approaches to the Help desk using the on-line Service Desk system. *Provide first and second line technical support...
-
IT Service Desk Analyst
1 week ago
Brighton, United Kingdom Energy Assets Ltd Full timeWe are seeking a highly skilled and motivated IT Service Desk Analyst to join our technology team within the energy sector. The role will be within the IT Department. This is a 2nd Line Support role with responsibility for providing technical support to the business and maintaining the IT Service desk system. There may be a need at times to cover 1st...
-
Service Desk Lead
1 week ago
Brighton, United Kingdom The Software Institute Full timeService Desk Lead The Opportunity We are developing a software platform that will support in closing the global digital skills gap. We have several enterprise customers and are excited to develop and scale the Service Desk team to support the pace of delivery we are looking to achieve. We are a technology company at our core and are passionate about helping...
-
Customer Facing
2 weeks ago
Brighton, United Kingdom Bupa Full timeCustomer Facing - Front Desk Administrator Job Description: **Customer Facing - Front Desk Administrator** **Victory House, Brighton** **Monday - Friday 8am-4pm** **Permanent** **Salary £30,000.00 + Fantastic Benefits** **Full Time (37.5 hours) per week** **Job Title: Customer - Front of House Administrator** **Role Overview** **Key...
-
Front Desk Agent
1 day ago
Brighton, United Kingdom West Beach Hotel Full time**Job Overview** **Responsibilities**: - Greet and assist visitors in a professional and friendly manner - Answer and direct phone calls using proper phone etiquette - Perform data entry tasks accurately and efficiently - Be Part of the team and carry out check in and out process with direct guest interactions - Handle incoming and outgoing mail - Assist...
-
Finance Service Desk Officer
3 days ago
Brighton, United Kingdom University of Sussex Full timeThe University of Sussex is a dynamic, innovative, top 50 university. With a campus based in the South Downs National Park but just a few minutes from the city of Brighton and Hove, it provides an excellent working environment in a remarkable setting, combined with all that the city has to offer. Creative thinking, intellectual challenge and collaborative...
-
Service Desk Manager
2 weeks ago
Brighton, United Kingdom Health Partners Full timeRole Outline Health Partners is one of the UKs leading providers of occupational health and wellbeing solutions we work with organisations across a wide range of industries to support the physical and mental health of their employeesThe Service Desk Manager will ensure the delivery of high-quality technical support to end users managing team performance and...
-
Senior Service Desk Role
6 days ago
Brighton, United Kingdom Brighton & Hove City Council Full timeJob Introduction **What we need from you**: - Support the provision and delivery of the Customer Experience function - Day-to-day supervision of the Service Desk & staff. - Responsibility on a day-to-day basis for ensuring all customer incidents and requests are logged and assigned within the service management system. - Responsibility on behalf of the...
-
Remote IT Service Desk Lead
2 weeks ago
Brighton, United Kingdom Health Partners Full timeA leading wellness solutions provider in the UK is looking for a Service Desk Manager to ensure high-quality IT support for users. This role is home-based and focuses on managing the Service Desk team, driving continuous improvements, and mentoring staff. Candidates should possess an ITIL Certification and strong leadership skills. Excellent communication...
-
Service Desk Manager
2 weeks ago
Brighton, United Kingdom Health Partners Full timeRole Outline Health Partners is one of the UK’s leading providers of occupational health and wellbeing solutions. We work with organisations across a wide range of industries to support the physical and mental health of their employees. The Service Desk Manager will ensure the delivery of high-quality technical support to end users, manage team...