Sales & Marketing Administration

Another exciting dynamic role has grown within Penguin Uniform & we are looking to add to our sales & marketing ranks to support & drive our continued marketing efforts.

Are you a creative and detail-oriented marketer with a passion for crafting engaging campaigns and driving brand success? Do you thrive in a fast-paced team environment and want to play a key role in the growth of a dynamic, expanding company?

In this role, you'll be a key player in our Sales & Marketing team, focusing on the marketing side while supporting inbound leads and ensuring a seamless customer journey. From crafting engaging campaigns to enhancing customer experiences, you'll help drive brand growth while ensuring every interaction is exceptional.

**Key Roles To Include (but not limited to)**:
**Marketing**: Within the flamboyant marketing team you'll not only bring creative ideas to life for website design and campaign hooks but also step into the spotlight in front of the camera across our channels, spotting the latest social trends & shooting / editing those shorts If you're confident, creative, and love diving into marketing analytics to drive results, this is a perfect role to develop through.

**Sales**: Develop your customer service & sales handling team, providing support to ensure we achieve sales targets & continue our ambitious growth plan. Be part of the photo/video advertising space for the company.

**Customer Support**: Assist our valued account customers with their enquiries, orders, and requests, ensuring their needs are met and their expectations exceeded.

**System Development**: Work alongside management to develop and improve systems and processes to enhance leads and account customer management efficiency.

**Data Management**: Maintain accurate and up-to-date customer information, order details, and communications in our CRM system & cloud based systems.

**Communication**: Communicate effectively with both internal teams & customers alike, utilising the company systems in place.

**Documentation**: Prepare quotes, sales reports, and sales-related documentation as requested.

Standard working hours would be 9:00am - 4:00pm Monday to Friday.

Areas of experience advantageous but not essential:

- **Confidence** - Comfortable starring in ads across various channels.
- **Creativity** - Able to generate fresh ideas to be used across all marketing channels (use of basic graphics such as Canva / CapCut / Adobe Suite advantageous)
- **Marketing Savvy** - Understands how to engage audiences through compelling content. (preferred but not essential)
- **Analytical** - Enjoys reviewing key metrics as insights to optimize marketing activities. With a keen eye for detail.
- **Collaborative Spirit** - Works seamlessly with the sales & marketing team to bring campaigns to life.
- **Adaptability** - Thrives in a fast-paced environment and embraces new challenges.
- **Strong Communication Skills** - Can articulate ideas effectively and engage with different audiences.

**Additional Benefits**:

- On site parking
- Uniform provided
- Heavily discounted staff benefits
- Health & Support Company scheme
- Workplace Pension
- Regular social events
- Company bonus scheme
- £22,500 starting salary (£+ lets discuss your experience)

*note this is an in person role, working in our Cheltenham office & showroom (GL54 4LB)

**Application**:
If you are excited to contribute to a dynamic team and play a vital role in ensuring the success of our sales and marketing efforts, please submit your CV and a cover letter we look forward to hearing from you.

**Job Types**: Full-time, Part-time, Permanent, Apprenticeship

Pay: From £22,500.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- If you could choose only one of your characteristics that make you suitable for this role, what would it be?
- I am able to reliably commute to the Andoversford, Cheltenham office (GL54 4LB) (approx 7 miles from Cheltenham Town Centre)

Work Location: In person

Reference ID: Penguin Uniform - Sales & Marketing / Administration