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Senior Support Worker

2 weeks ago

Manchester, United Kingdom Compassionate Care Ltd Full time

**Compassionate Care**

Compassionate Care Group are one of the fastest growing companies and one of the UK’s leading providers in support services for people with diverse needs.

We are a family run group of companies based in Ashley, Cheshire (near Manchester Airport) providing outstanding home care within the community and supported living services with a core passion to put our clients first. We empower our clients to live to the best of their ability and promote independence. We provide a friendly, professional and supportive working environment and most importantly you become part of the Compassionate Care family.

**Senior Support Worker Role**

You will provide support and companionship to a range of adults living in our supported living across **Manchester
- Salford, Stretford, Urmston, Flixton and Carrington.**

Compassionate care group has a varied client base, each individual requiring different help and support with Mental Health, Autism and learning difficulties. You will be offering a supportive ear, calm presence whilst still bringing an element of fun into their daily activities and needs.

You will be promoting independence with all our clients and enabling them to live an independent and fulfilling lifestyle. You must be self-motivated, and ensure the quality of support provided is consistent with current legislation.

As Senior Support Worker you will provide leadership to the Care and support functions of the house and supervise the Care and support services within The House in accordance with agreed standards.

**Key Responsibilities**
- Develop effective working relationships with the First Line Manager.
- Support an open, positive and inclusive management culture.
- Participate in the development of the house’s policies.
- Participate in the evaluation of the house against agreed organisational goals, as well as business and quality objectives.
- Work to establish effective employer-employee relationships.
- Minimise legal risks.
- Participate in the maintenance of the house’s management information systems.
- Assist in the implementation of Care Policies and Procedures.
- Act within the house’s budget based on the house’s objectives and within the projected revenue.
- Work in a cost-effective manner.
- Be involved in the implementation and maintenance of the house’s quality assurance programme.
- Assist in administration of an evaluation of the Care Standards and Care service provision.
- Systematically solve day-to-day problematical issues which arise.
- Oversee the operational running of their shift and their team in any absence of the First Line Manager.
- Report any issues witnessed or suspected as a matter of urgency to your First Line Manager or their First Line Manager in absence of your First Line Manager.
- Previous experience within supported living
- Have experience with Mental Health, Autism or Learning Disabilities in a work setting.
- Have a natural sense of empathy and good common sense
- Will have an easy-going personality and are understanding of others who may display behaviour that can present challenges
- Have great organisational skills and ability to think outside the box
- May be a driver with access to your own vehicle, although this is not essential
- Are punctual, reliable and have the ability to think quickly and effectively

**Qualifications required**
- NVQ Level 2 Health and Social Care / The Care Certificate / NVQ Level 3 Health and Social Care or willing to work towards.
- L2 Medication
- L2 Safeguarding
- L2 Autism and / or mental health

**Company Benefits**
- 28 days annual leave
- Paid induction programme
- Structured career development programme
- Fully funded Care Certificate
- Employee Assistance Programme offering counselling and other support services
- Refer a friend bonus - £250 (Terms & Conditions apply)
- Employee Recognition Awards
- Free enhanced DBS
- Company pension scheme
- Company social events

**Job Types**: Full-time, Permanent

**Salary**: From £11.75 per hour

Schedule:

- 12 hour shift

Work Location: On the road