People Services Co-ordinator

**Purpose**

The purpose of the role is to provide HR administration, support, advice and guidance to colleagues and managers across the charity, with a key focus on the timely input of data into the People systems so that accurate and consistent records are maintained and meet all naming and data conventions and enables a live ‘one source of truth’.

You will assist with systems configuration maintenance and development of the HRIS. You will provide a friendly and efficient service that delivers the People Services responsibilities and exceeds all expectations and also making a measurable difference to the organisation.

**Location & Travel**

**Hybrid**

The role is primarily home-based; however, you will be expected to travel to our communities in Hertfordshire on a weekly basis, and other relevant locations on occasion. Due to the rural location of some of our communities, a driving licence is essential.

**Duties & Responsibilities**

**Main Responsibilities**

**Administration**
- Undertaking People administration, including new starters, movers, leavers, and supporting managers (employee life cycle journey).
- Ensuring the People system and People records are maintained and updated in line with current legislation and the charity’s policies and procedures.
- Ensuring the leaver process is undertaken, and that resignations are acknowledged in writing, leaver forms are completed for payroll, and exit interviews are undertaken, referring any exit issues to People Advisory Team.
- Manage the People Service “Freshdesk”, ensuring appropriate action is taken and responses provided including forwarding to other members of the People Services Team.
- Documenting and maintaining processes and templates.

**Data**
- Checking the accuracy of data input through self-service and maintaining ‘one source of truth’ across the Trust and monitoring/ logging errors.
- Supporting the setting up of data controls and validation as part of ongoing data management.
- Data cleanses.

**HRIS People Systems**
- Assisting development and roll out of new HRIS Modules.
- Supporting system testing & UAT to ensure the configuration and functionality is set up and working effectively, including workflows, forms, batch job.
- Acting as “Super User” for the systems and ability to respond to system user queries from self-service users.
- Carrying out training for managers, colleagues and the wider People Services team when required.

**Projects**
- Assisting and leading in systems and data projects when required.
- Completion of annual pay review, updating HRIS issuing letters and dealing with all related queries.
- Yearly completion of all annual data and systems projects.

**Collaboration & Support**
- Working closely with the Recruitment team to onboard new starters and ensure all documentation is completed and compliant.
- Working closely with the Payroll Team to ensure all employees are paid accurately and on time.
- Working with the Payroll Team to ensure all queries are resolved in a timely manner.
- Assisting and leading in systems and data projects when required.
- Supporting the People Advisory team with absence management**.**:

- Supporting the People Advisory team with note taking in grievance and disciplinaries.

**Person Specification**

**Qualifications**

**Essential**
- Maths and English GCSE (or equivalent skill level) Grade C or above.

**Desirable**
- HR qualification - certificate or diploma.

**Experience & Knowledge**

**Essential**
- Understanding the importance of data integrity and maintaining ‘live’ and ‘one source of truth’.
- Customer focused.
- Effective communication skills, in order to deal tactfully and sensitively with people at all levels and of all abilities.

**Desirable**
- Knowledge of MHR or similar HR systems.
- Previous experience of social care and working for a not-for-profit organisation.
- Experience of working in a busy environment with tasks that require a short turnaround.
- Experience and knowledge of using HR systems and data input.
- Ability to work with limited supervision, to make decisions and work on own initiative.

**Personal Attributes**
- Committed to and pro-actively demonstrates the values of the Trust.
- Ensure that the outcomes of your work have a positive impact on the lives of the people we support.
- Ability to work as part of a team.
- Positive “can do” attitude.
- Keen to learn new systems and support others in using them.

**Timetable**
- ** First Interviews**: 16th/ 17th/ 18th July 2025 (remote via Teams).
- ** Second Interviews**:Tbc (remote via Teams).

**_
Camphill Village Trust is an equal opportunity employer._**
- Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check._

Established in 1954, Camphill Village Trust is a charity