Retail Keyholder

6 days ago

Gretna, United Kingdom French Connection Full time

French Connection is looking for a dynamic and enthusiastic **Retail Keyholder** to join our outlet store in **Caledonia Park Designer Outlet, Gretna** could that be you?
- Looking for:_
- 1 x 30 hour per week (weekdays and weekends)._

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

**Benefits**:

- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family

and above all to work with inspirational people where you can develop and enhance your career

**Purpose of the role**:

- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
- Keyholder duties of Opening/Closing the store

**Key areas of responsibility will be to assist the management team in the following areas**:

- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

**The successful applicant will be able to demonstrate**:

- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines

**Job Types**: Part-time, Permanent

Pay: £12.35 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Application question(s):

- What intrigues you about this company, and why do you want to work here?

**Experience**:

- Retail sales: 1 year (required)
- Supervising: 1 year (required)
- Till operation: 1 year (required)
- Fashion retail: 1 year (required)

Work Location: In person

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