Vehicle Damage Assessor

2 weeks ago

Gloucester, United Kingdom MG Cannon Limited Full time

MG Cannon are an award-winning manufacturer approved accident repair centre with six main manufacturer approved bodyshops and two Magic cosmetic repair centres, operating across ten counties, with 37 leading manufacturer brand approvals including Mercedes-Benz, BMW, Volkswagen Group, Volvo and Tesla.

At MG Cannon we believe in the value of our people and team culture and we’re keen to recruit, attract, motivate, develop and retain the best talent who can play a key role in our business and its continuing growth.

We have managed to sustain our business through COVID-19 and we’ve put our people before profit during this challenging time - after all it’s our people that are at the heart of our business, which has been key to our sustainable success.

We are now looking for self-motivated, well presented person to join our team in Gloucester as a ‘ Vehicle Damage Assessor'.

**Your responsibilities will include**:

- Meeting and greeting customers
- Estimating damages and inputting them into the system
- Preparing insurance forms to indicate repair costs and recommendations.
- Understanding customer needs and guiding them towards suitable products and/or services
- Meet customer requirements taking into account body shop utilisation targets, job complexity and parts/materials availability
- Keep the customer up to date on the progress on workshop progress.
- Working alongside the body shop, informing them on the work needed to be done
- Negotiating contracts with material suppliers.
- Monitoring efficiency of work and processes to ensure quality repairs.

**About you**

You will be a highly-motivated, driven individual who will thrive in a fast-paced, team-oriented environment. You will have a minimum of 2 years’ experience carrying out estimates in a body shop environment, previous experience of using Audatex. Whilst an ATA qualification is desirable it is not essential. You will have excellent communication skills, both verbal and written and will hold a full, valid UK driving licence.

The environment that you will be working in will be fast paced, friendly, working 42.5 hours per week. We offer competitive hourly rates, plus bonus and pension schemes.

**Salary**: £31,000.00-£35,000.00 per year

Additional pay:

- Bonus scheme

Schedule:

- Day shift

Ability to commute/relocate:

- Gloucester, GL3 5AE: reliably commute or plan to relocate before starting work (required)

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