Sales Payment Administrator

**About The Role**:
Nisbets celebrates its 40th anniversary this year and we have come a long way from humble beginnings in 1983 to the international company we are today. We constantly look for ways to expand our reach and deepen our impact further into existing markets, so the entrepreneurial spirit is alive and well still

This is a great opportunity for someone who is in the early stages of their career and looking for a challenging yet rewarding position. As our Sales Payment Administrator, you will be very well supported by an experienced team who pride themselves on timely and accurate processing of orders to help the business maintain it's excellent trading results. In the Sales Payment team we work hard but have fun with regular social events and competitions, any excuse to celebrate an occasion and we do You can also expect a long and varied career with us too, as Sales Payment Admin is a great stepping stone into other parts of the business and we have many success stories of colleagues moving into Finance, Sales, Marketing and more. So come and join this great community.

We work 4 days office based and 1 day home.

**What will I be doing as a Sales Payment Administrator?**
- Managing and processing all orders that are selected for security checks in line with Nisbets company policy.
- Utilise third party systems to perform a variety of checks that may involve seeking additional information from customers.
- Responsible for handling sensitive information inline with company policies.
- Analyse any suspicious activity or high value orders to the line manager with urgency.
- Liaise with multiple stakeholders in the business once checks have been completed.

**About You**:
**What are we looking for in a Sales Payment Administrator?**
- Excellent written and verbal communication skills, with the confidence to make outbound calls.
- Experience of working within a fast paced, changeable environment.
- A basic understanding of Microsoft Office, especially Outlook and able to pick up new systems quickly

**What can I expect?**

We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. We look after you too, as an employee you will receive a really good range of benefits which includes:

- Competitive base salary with an annual performance related bonus which can be up to 3%
- 25 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
- Heavily subsidised canteen on site serving a range of hot food and drinks
- Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
- Huge discounts on our full range of products, with up to 60% off our own brand labels
- Option to purchase private healthcare at a subsidised rate
- On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
- Liftshare scheme, share your commute to work with a colleague and save money, and the planet
- Charity giving, do your bit by donating to charity through salary sacrifice

**About Us**:
Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today - it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront