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Business Start Up Consultant

2 weeks ago


Liverpool, United Kingdom Right at Home UK Full time

**Business Start Up Consultant**

**Full time / Permanent**

Right at Home UK is a caring and passionate franchisor in the homecare market. Currently operating over 80 franchises, we are dedicated in our commitment to maintaining quality services. We are an organisation that rewards, nurtures and cares for talent, hard work and commitment, with a proven track record of building a team of leaders from within.

As a _**Start Up Consultant**_ you will specialise in early business years and operations. In addition to new start-ups, you will also assist with the onboarding of owners joining through our resale's opportunities. Ensuring they can quickly get up to speed with the core requirements of following our successful model, adapting your approach depending on the key areas of focus for an established business. Through a blend of onsite and virtual meetings, you will support new Franchise Owners joining our network, to build the right foundations, processes and systems to grow a successful business.

**Why join Right at Home UK**:

- A competitive salary from £50,000+ (DOE)
- 23 days annual leave (increasing with time served) plus bank holidays
- Salary sacrifice company pension
- Salary sacrifice EV scheme
- Contribution to private healthcare
- Free secure parking
- An inspiring and fun place to work, within a supportive team environment

**As a Start Up Consultant, you will be responsible for**:

- Coach and mentor Franchise Owners to enhance performance.
- Build trusting relationships as the primary franchisee contact.
- Visiting sites in person to provide hands-on support with embedding processes during the new owner onboarding phase.
- Analyse recruitment, retention, and marketing data to optimise efforts.
- Share best practices for acquisition, retention, and growth.
- Conduct financial analysis and assist with action planning (training provided).
- Facilitate business growth sessions and assist with setting team KPIs.
- Support annual business planning and target setting for revenue, recruitment, and quality improvements.
- Help localise marketing and recruitment campaigns.
- Collaborate with National Office teams for specialised support.
- Maintain detailed franchisee records and track progress.
- Develop action plans based on stakeholder feedback.
- Support system and process implementation.

**Key Attributes**:

- Experience of working in the franchising sector - _preferred_.
- Experience of working in the care sector - _preferred_.
- Strong business acumen with an analytical approach to performance issues.
- Skilled at building relationships in complex stakeholder environments.
- Thrives under pressure in fast-paced settings.
- Effective at challenging performance and promoting accountability.
- Responsible for motivating and planning strategies for franchise success.
- Exceptional organisational, written, and verbal communication skills.
- Ability to track financial indicators and performance (training available).

**Job Types**: Full-time, Permanent

Pay: From £50,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Private medical insurance
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- business advice and support: 2 years (preferred)

Licence/Certification:

- driving licence and access to a car (required)

Work authorisation:

- United Kingdom (required)

Willingness to travel:

- 50% (preferred)

Work Location: Hybrid remote in Liverpool L22