Emergency Department

7 days ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Our volunteers are an invaluable part of the hospital team. Working with us in a volunteering role means you’re playing a part in delivering the best possible care to our patients and their families.
Are you friendly, caring and able to approach people to offer help?
We are looking for volunteers to support in our busy A&E departments, you will support our patients across A&E making their stay as comfortable as possible.
We are also supporting Northamptonshire Carers by engaging with our patients at A&E to improve their wellbeing - this will continue during their stay if admitted.
You will be based in A&E supporting staff with patient care. You will receive training and shadow an experienced volunteer to start with. Your duties will then include:
Spending time with patients, engaging in friendly conversation
Help and assist with hydration and nutrition
Directional support
Restocking
Volunteers cannot replace the role of a paid employee and this is not a work placement.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Spending time with patients, engaging in friendly conversation
Help and assist with hydration and nutrition
Ensure kitchen areas are clean.
Wellbeing - offer books and puzzles to patients.
Restocking, ensuring enough stock for staff e.g., alcohol wipes, linen
Linen trolleys - each area has different requirements, check the needs, and restock as required, ensuring it is tidy
Support patients with completing Friends & Family cards

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