Client Specialist

2 weeks ago


Edinburgh, United Kingdom McEwan Fraser Legal Full time

**About McEwan Fraser Legal**
McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, including Residential Property Team of the Year for the past two years and Employer of the Year at the 2017 Scott + Co Legal Awards, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

**The Position**
Due to business demand and a focus on continued success, we are currently looking for full-time Client Specialist to join us in our Edinburgh Head Office.
If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on property experience in this fast-paced role which is a great start for anyone that has an interest in the property but hasn’t been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

**Your Main Responsibilities will include the following**:

- Assisting potential viewers with general property enquiries and property booking requests
- Promoting McEwan Fraser Legal’s range of services and making referrals for property, financial and legal advice
- Updating your colleagues about the activity on their clients’ properties
- Following up information requests and speaking to viewers to gain their feedback
- Updating information on bespoke software system with other general administration duties as required
- Polite, informative and empathetic to clients’ needs
- Fluency in written and spoken English
- Ability to thrive in a fast-moving, target-driven team environment
- Multi-tasking ability with capability to maintain accuracy
- Proficiency in all Microsoft packages
- Assertive, positive attitude
- Problem-solving initiative

**No previous sales experience needed**

Salary will be negotiable depending upon the level of transferable experience.

Schedule:

- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person



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