Current jobs related to Clubhouse Supervisor - Darlington - Rockliffe Hall Hotel, Spa and Golf Resort

**About Us**

Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests.

**The Role**

The main responsibilities of the Clubhouse Supervisor role will be (but not limited to):

- Ensure that our guests receive first class service and an exceptional overall dining experience.
- Oversee all front and back of the house restaurant operations.
- Drive team performance through clear concise direction on shift, delegating tasks efficiently when and where applicable.
- Handover the shift to a colleague or a manager reporting main happening of the day. Information has to be reported in written and with a clear understanding of what has happened.
- Ensures yourself and your team understand and work on all opportunities to maximise revenue and employing up selling techniques in the department
- Allocate duties to F&B Team Members for room set-up, service delivery and monitor standards at all times.
- To ensure that special requests (diets, etc.) are tactfully and skillfully handled.

**What We Offer You**

At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:

- Competitive salary
- Access to Hospitality Rewards - Employee Benefits Platform
- Employee assistance programme
- Exclusive team member accommodation rates and reduced friends and family rates
- Spa usage times available to all team members
- Gym usage times available to all team members
- Fitness Classes
- 50% saving on Spa Treatments
- 50% saving on Spa Days
- 50% saving on Dining
- 20% saving on purchases within the Spa Boutique
- 20% saving on purchases within the Golf Pro Shop
- 20% saving on Golf Lessons
- 20% saving on gift vouchers
- Long Service Award including additional annual leave days and bonus payment.
- Pension Scheme for eligible team members
- Life Assurance for eligible team members

We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.

Please keep a look out on our social media platforms to see all of our additional team activities and incentives.

If you have a passion to work in hospitality and want to advance your skills in a leading 5* Star Hotel, we want to hear from you

Additional pay:

- Commission pay
- Tips

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability

Work Location: In person

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay

**Experience**:

- food and beverage supervisor: 1 year (preferred)

Work Location: In person