Sales Executive

**Sales Executive**

**Circa £24,000 per annum, dependent on experience**

**Stevenage, Hertfordshire (with Hybrid Working)**

What if you could deliver excellent customer service and enable members to utilize their IET membership for maximum benefit?

What if you could collaborate with a target driven team working together to exceed membership targets?

What if you were our Sales Executive?

This role is known internally as 'Partnership Sales Manager’

At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working withus has real meaning and impact, and you’ll grow - professionally and personally - in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

**What you’ll be doing**

As the Sales Executive, you’ll work closely with our Corporate Account Managers to maximise membership sales and optimize the follow up process.

You’ll be a vital member of the Partnership team focusing on our membership sales to our Corporate Partners whilst practising effective data management. This includes data processing, data analysis and use of the CRM system to provide regular reports suchas numbers of recruited members and analysis of corporate partner activity. A strong set of skills with Microsoft office, especially Excel is key Full training on our systems, products and services will be provided.

**What we hope you can bring to the role**

You may be currently in a Telesales role or similar and looking to take the next step, ideally you will have experience of working in a target focused environment. As an excellent communicator, you’ll feel confident to pick up the phone or converse faceto face to deliver quality conversations and provide an exceptional customer service experience.

The role benefits from Hybrid working, which for us means attending the Stevenage office for some of the working week as well as home working. This role will also have the opportunity to support at Partnership and Development events, so travel will be requiredoccasionally.

**We’d love to get to know you**

Is Imposter syndrome creeping in? Don’t worry - we’d rather hear from you this time than not hear from you at all Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, includingreduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

**A little more about the role**
- Work closely with Corporate Account Manager’s to maximize membership sales and optimize the follow up process
- Maintain a steady conversion rate of membership sales from the leads generated by the external sales team
- Become an expert in IET membership sales and regularly look at how the sales process can be improved
- Work towards and regularly exceed membership targets
- Provide regular and accurate reports of members recruited in a timely and efficient manner.
- Provide monthly claims report analysis of Corporate Partner activity
- Provide accurate feedback to the Corporate Account Managers and Partnership Account Managers on CRM usage
- Work with the Membership Scheme Coordinator to assist with processing members eligible for renewable third-party membership schemes
- Identify data from a variety of sources to support the Partnership Account Managers and Corporate Account Managers with membership recruitment.
- Document Membership Sales processes for audit purposes
- To take part in any process or procedure reviews and identify potential improvements
- Be an administrator for the CRM System, involving data interrogation and report generation
- Support with the delivery of Partnership and Development events
- Assist with the distribution of marketing collateral

**A little more about what we’re looking for**
- Experience in data processing, use of systems, analytics and administration
- Excellent team-working, interpersonal and coordinating skills
- Experience in delivering quality conversations with customers via telephone
- Experience in dealing with customers/clients in a face-to-face environment
- Experience of working to set targets over a decided period of time
- High level of accuracy for data entry and excellent attention to detail
- Excellent communication skills - written and oral
- Good level of IT skills - Microsoft Office, particularly Excel
- Confidence to run stands and events and deal with customer inquiries

**What if you could be you?**_The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET’ site._