ERP Consultant
3 days ago
ERP Consultant
We are currently looking to meet up with experienced ERP consultants or NetSuite specialists looking to join an award winning Business Systems and Managed IT services provider. If you genuinely want to work for a great company that values integrity, quality,customer focus, unity and are committed to continuous improvement then please read on, you'll be impressed with what is on offer.
Working as a key member of the Operations department, the ERP Consultant has a crucial role in supporting customers by undertaking specific projects and resolving escalated issues.
Main Job Tasks and Responsibilities for the ideal ERP Consultant:
- Produce a well defined project plan, specification and ensure resource availability so that projects run within allocated budgets and agreed timescales.
- Ensure that all appropriate project processes are followed, including the completion of documentation and records.
- Provide relevant consultancy services to all customers, in line with the service portfolio.
- Provide escalation support to the Service Desk for the most technically complex issues, arranging external escalation or support when required.
- To ensure an exceptional level of customer service with every customer interaction.
- Prioritise and arrange several projects, customer incidents and requests simultaneously.
- Able to travel to customers sites, often staying away from home for brief periods.
- Identify and communicate potential sales opportunities.
Ideal ERP Consultant Experience and Skills
- Minimum 2 years NetSuite experience (desirable)
- Demonstrable knowledge of a good range of NetSuite methodology
- Varied business sector knowledge
- Project lead - managing delivery of multiple projects and hand over for continued support
- Self motivated and organised
- Logical approach to problem solving and analytical skills
- Effective communication
- Ability to detect inconsistencies and analyse date
- Learn quickly and adapt to complex concepts
- Confidential approach and strong stakeholder influencing skills
As well as a competitive basic of up to £50,000, there's lots of benefits too
ERP Consultant Benefits:
Company Bonus Scheme
Great Holidays 25 days + Bank Holidays
Private Healthcare
Regular socials
Annual Christmas party
Continued learning & development
Fantastic career opportunities