Administration Officer

1 week ago

Prudhoe, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

Would you like to be part of a team that works well together, always there to help each other?
Ferndene provides assessment and treatment for young people who have complex health, behavioural and emotional needs, including young people with a learning disability.
There are 5 wards in total which includes a Low Secure Unit, General Secure Unit, Psychiatric Intensive Care Unit. Learning Disability and Autism unit, and Medium Secure Unit.
Inpatients is a very busy service, and the role is to support the multi-disciplinary clinical team, including the Ward Manager to ensure that our service users receive high quality care from admission, during treatment and up to their discharge from the wards.
have experience of working with Microsoft packages and electronic record systems
have proven experience of complex diary management.
have advanced typing skills.
have excellent customer care and communication skills.
a good working knowledge of office procedures.
This post is a full-time post, Monday to Friday, 09:00 am to 17:00 pm, 37.5 hours per week and is office based.
The post holder will support various multi disciplinary team meetings, whereby there can be a number of meetings on a daily basis. They will be required to update the patient information system during the meeting and must be able to type in real time recording accurate information. The post holder will be responsible for co-ordinating admin actions following this meeting, including arranging further patient related meetings in very limited timescales.
The post holder must have experience of general office duties such as ordering, petty cash, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.
The post holder must be confident dealing with service users face to face as well as telephone contact with internal and external sources.
As we promote collaborative working, you would be expected to cover absences within the admin team to ensure service continuity
You should hold the required level of qualifications outlined in the Essential Criteria of the Personal Specification in the job description. If you do not meet this criteria, you may not be shortlisted.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Please find attached job description for full details.
**Advertising date**: 25 th February 2025
**Closing date**: 11 th March 2025
Please give us a call if you would like to visit us at Ferndene or have a chat with us about the role.

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