Management Support Officer

1 week ago

Greater Manchester, United Kingdom Greater Manchester Police Full time

Greater Manchester Police is one of the UK's largest police forces and is responsible for keeping people safe across more than 1,200 sq km. The Force covers the Manchester, Salford, Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford and Wiganareas.
GMPs officers and staff work 24 hours a day, seven days a week, to keep almost three million people safe. The Force has 11 geographical policing areas known as Divisions that ensure it provides the best possible service to people who live, work and visit GreaterManchester.
The Force Communication Centre provides a critical service to the people of Greater Manchester. Each year, the branch deals with approximately two and a half million emergency and non-emergency calls, by responding to local and individual needs through ourcall handling and command & control service. By being professional and reassuring, our staff and officers deal with a whole spectrum of incidents and events, often making life critical decisions about how calls are responded to.
The role provides support to the Force Contact Centre line managers and supervisors in:
(a) Providing administrative guidance and support in the proactive management of staff absence, including return to work arrangements, actions plans and escalations to the monthly attendance management meetings;
(b) Ensuring good practices are maintained to ensure staffing absence records are kept accurate; and
(c) Support the transition of system administration and maintenance for the absence management system
- Support and prompt FCC line managers and supervisors to keep absence management records up-to-date regularly with meaningful information to ensure compliance with Force Absence Management Policy - i.e. open/closed absences, return to work interviews, effectivemanagement of action plans and escalation of issues to the FCC People and Central Support Business Lead.
- Support FCC management with the creation and development of regularly run/ad-hoc reports, as and when required, i.e. staff non-attendance, types of sickness reasons, return to work interviews incomplete/late/completed etc., to extract timely absence managementinformation from the Absence Management System.

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