Customer Service Advisor Hybrid

6 days ago


Leeds, United Kingdom Search Consultancy Full time

Would you like to work for a financial services organisation that is known and respected across Europe? Do you like working from home but also enjoy trips to the office? Would you like the opportunity to earn a generous salary and great benefits scheme?I have the position for you
I'm hiring for customer service advisors based in Leeds As a customer service advisor you will be:

- Handling both inbound and outbound calls from customers
- Helping customers find solution which is unique to them
- Working towards KPI's
- Setting up payment plans
- Handling calls of a potentially sensitive nature
What am I looking for?
- Previous experience in a collections/debt management role
- Great telephone manner
- The ability to show empathy to customers
- Experience dealing with vulnerable customers
So, what's in it for you?
- Salary of £25-28K dependent on experience
- Discretionary bonus
- 28 days holiday
- Hybrid working
- Free on site parking
- Excellent benefits package
- IT provided
- Two shift patterns to suit you



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