People Services Manager

2 weeks ago

StokeonTrent, United Kingdom Sellick Partnership Full time

**Role:People Services Manager**

**Location:Stafford**

**Duration: Permanent**

**Salary:£45,000**

Sellick Partnership is currently recruiting for a People Services Manager for a very reputable organisation in the Stafford area.

This role would be suitable for a minimum of a CIPD Level 5 HR Professional with a background in Managing HR and recruitment projects.

The duties of the People Services Manager include:

- Leading and developing the people service team to deliver a first class customer service based working environment that also promotes ownership, and continuous improvement
- Monitoring and managing process and procedure improvements to deliver an effective and efficient working environment and service
- Managing risk by ensuring effective compliance both regulatory/legal and statutory requirements are met each time
- Proving support to the people development team to ensure learning plans are up to date and are compliant and reportable
- Responsible for ensuring that data protection regulations are adhered to and upheld by all employees
- Lead Partnership working with key stakeholders such as the payroll team, ensuring that employees pay and remuneration is correct
- Maintaining data integrity of employee data
- Supporting the central team with accurate Power Bi, reporting for the business that enables people related decision making
- Responsible for managing the overseas recruitment process, ensuring that HR processes remaining compliant
- Be the main contact with CIVICA, the HR and Payroll Provider
- Ensure that all compliance is recorded accurately and drive forward the compliance for the organisation as a whole
- Use reporting and data measurements to monitor and continuously improve metrics, feedback, performance and workloads
- Work collaboratively with Senior Leadership Team members
- Be familiar with Employee Relations areas and HR Processes such as Right to Work in the UK, DBS checks, Absence management, recruitment, grievances etc.
- Managing People Services team - Currently 5 employees
- Lead of audits that fall within the services team and in line with organisational procedures
- Manage budgets that sit within the people services team

The ideal People Services Manager will have:

- Experience in operating at a senior level to driving customer service within agreed Service Level Agreements (SLAs) in an HR environment
- Leadership skills - ability to successfully line manage a large complex team, including strong ability to coach and develop others in a variety of HR disciplines
- CIPD Level 7 is desirable but not essential
- Knowledge of overseas recruitment would be desirable
- Experience of leading and managing internal and external audits
- Experience of delivering right first-time solutions
- Experience of managing and interrogating systems
- Experience of managing recruitment and leading the way to deliver the talent attraction strategy
- Experience of process and procedure improvement implementation

The People Services Manager will need to have excellent communication skills, and attention to detail. They will also need to able to prioritise their workload and be efficient and effective within the People Services team.

The People Services Manager role offers a flexible working environment, with a minimum of 1 day working within the office.

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