‘our Green Shop’ Customer Assistant Apprentice
6 days ago
AGL Training Ltd are privileged to be supporting Community Benefit Society ‘Our Green Shop’ to recruit a Customer Assistant Apprentice.
The position is for an **Apprenticeship**, the position is **initially 12-15 months** with the possibility of a full-time role at the end of the programme.
During this time, you will work towards the following qualifications:
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Highfield Level 2 Diploma in Customer Service Skills (RQF)
- Highfield Level 1/2 Functional Skills in English and Maths
**General Duties**
You will receive training to enable you to carry out the following duties:
- Greet customers coming into the shop
- Talk to customers about the produce and make recommendations
- Deal with customers problems and complaints
- Operate till and take payments via card and cash
- Assist with monitoring stock levels and replenishment
- Maintain the cleanliness / tidiness of the shop
- Assist with promotional activities, such as digital marketing and community notice boards
- Follow necessary health and safety procedures and regulations
**Skills and Requirements**
- GCSE Grade 3 or above in English and Maths (Grade D)
- Ambitious and willing to learn
- Confident, polite and friendly
- Passionate about sustainability and the environment
- Punctual and reliable
- Able to work as part of a team
**Working Hours**
Working days: Tuesday - Saturday (5days)
Total hours paid: 37 hours weekly
Hourly Rate: £6.40
**Job Type**: Apprenticeship
**Salary**: £6.40 per hour
Expected hours: 37 per week
Work Location: In person
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