Project Engineer

**Project Engineer - Competitive Salary
- Totton, Southampton**

**The Role
Are you an experienced Project Engineer that is passionate about helping customers to meet their business objectives? Do you like the challenge of providing technical designs and costed time estimates to ensure hardware projects are scoped correctly? Ifso, Aura Technology is looking for you

We are seeking an enthusiastic and driven Project Engineer to join our team. You will be responsible for delivering projects on behalf of Aura Technology, providing advice and specialist knowledge to customers and the sales team, creating PID documents,and managing and delivering KPIs with measurable evidence.

**Key Responsibilities:
The key responsibilities of a Project Engineer include, but are not limited to:

- Scoping, design, BOM, time estimates and proposals to customers on time ensuring all engagements, internal and external, are delivered to the required standard and within the delivery timescales.
- Delivery of project services for Aura customers within specialist technical areas and assist in the delivery of Aura Technology Roadmaps where appropriate.
- To complete technical installations of complex projects for Aura customers including the planning, execution and washup of projects with a focus on time budget and standards.
- Provide professional and expert technical support through the onboarding process for Aura Managed Services. The goal is a high level of customer satisfaction for any new business.
- Proactively engage with the sales team including pre-sales activity to assist, promote and identify the correct solutions for customers where necessary.
- Support Aura's new business team and where necessary work as part of the implementation team including introducing and managing 3rd parties to ensure project delivery is implemented according to the recommendations.
- Proactively assisting with recommendations and delivery of Aura solutions to its customers maximising customer satisfaction and revenue growth.
- Keep up to date with best practices in the key service solutions.
- Maintain high quality in delivery and sponsor continuous improvement.

**The Company
Aura Technology is dedicated to providing high-quality, proactive managed IT services to businesses. Our business-led, strategic approach distinguishes us from the competition.

We specialise in IT services that benefit your company. Our offering is aligned with your business from the start, and our unique approach means we go above and beyond to understand your strategic roadmap.

**The Person
The key skills and qualities of a Project Engineer are:

- Successful proven track record in the design and delivery of technical projects to customers.
- Minimum of 24 month’s work experience in a Project Engineer’s role in a managed service provider environment.
- A demonstrable experience in working with multiple technologies within a Managed Service Provider.
- 2 years of experience in working with organisations at the C-Level.
- Certification in at least 3 cloud technologies.
- Relevant storage / networking / hardware qualification.
- Extensive experience in installing and administrating MS Windows Server and Client technologies up to Windows 10 (minimum 48 months).
- Proven experience in customer deployments and supporting large scale project implementations.
- Proven experience completing migrations to Microsoft Office 365 and Azure.
- Experience with Unified Communications, Voice networks and VOIP solutions.
- Proven experience designing and supporting complex networks.
- Proven ability in project planning and product management.
- Excellent computing and technical skills.
- Exceptional coordination and planning skills.
- Excellent interpersonal, communication, negotiation, and presentation skills.
- Knowledge and experience of Microsoft-based solutions.

If you have a passion for helping customers and are comfortable with technical escalations and training, then this is the job for you