Dogman/woman

3 days ago


BlaenauFfestiniog, United Kingdom The Dog House at Zip World Full time

**Job Overview**

**Duties**
- Provide attentive care and supervision for dogs in various settings, ensuring their safety and well-being.
- Engage with pet owners to discuss their needs and preferences, offering personalised recommendations.
- Maintain accurate records through data entry, including pet profiles and service details.
- Demonstrate excellent phone etiquette when handling inquiries or bookings.
- Upsell additional services or products to enhance the customer experience.
- Communicate effectively with team members to ensure a seamless operation.
- Analyse customer feedback to improve services and address any concerns promptly.

**Qualifications**

A strong passion for animal care
- Excellent phone etiquette and interpersonal communication skills.
- Ability to upsell services while maintaining a positive customer relationship.
- A proactive approach to problem-solving and the ability to analyse situations effectively.
- A genuine love for dogs and a commitment to providing high-quality care.

**Job Type**: Part-time

Pay: £11.50-£11.51 per hour

Expected hours: 1 - 25 per week

**Benefits**:

- On-site parking

Schedule:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Dog Care Supervisor