Matron - Medicine Division

This role requires that the post-holder will provide strong clinical leadership which inspires and motivates others. The post holder will be easily identifiable, visible and accessible to staff patients and their relatives. They will have control of the resources necessary to ensure the delivery of the fundamentals of nursing care, acting as a change agent to implement the NHS modernisation agenda.
The post-holder will be a role model who empowers Ward/Departmental Sisters/Charge Nurses to have the authority and support they need to improve patient care, and to resolve clinical issues such as discharge delays and environmental problems.
The post-holder will also promote professionalism amongst nurses and the wider clinical team and will undertake clinical work to maintain their professional competence, authority and credibility.
Provide visible clinical leadership within the clinical areas/across the Trust exhibiting high standards of clinical care and professional standards and behaviour at all times.
Undertake monthly/weekly matron ward rounds to monitor standards of care using agreed audit tools and take action where standards are not being met.
Ensure that infection prevention and control is a key priority for all areas and that all related policies are implemented, adhered to and monitored.
Using key performance indicators demonstrate high standards of care within areas of responsibility, ensuring necessary actions are planned, monitored and evaluated.
Ensure that patient care is evidence based, monitored and evaluated, instituting appropriate improvement when required. Be a role model for others to emulate, working alongside colleagues
Take appropriate steps to ensure that a safe environment is maintained for patients and staff and visitors.
Ensure that all untoward incidents and near misses are reported by staff within the area of responsibility in accordance with the Trust policy, and that appropriate mechanisms are put in place.
Endeavour to ensure that staffing levels are maintained that ensure patient safety.
Ensure that all Trust policies and procedures are implemented and followed by all staff and regularly audited.
Promote a culture which enables staff to take a questioning approach to their practice and support nursing research.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Provide visible clinical leadership within the clinical areas/across the Trust exhibiting high standards of clinical care and professional standards and behaviour at all times.
Undertake monthly/weekly (as appropriate) matron ward rounds to monitor standards of care using agreed audit tools and take action where standards are not being met.
Ensure that infection prevention and control is a key priority for all areas and that all related policies are implemented, adhered to and monitored.
Using key performance indicators demonstrate high standards of care within areas of responsibility, ensuring necessary actions are planned, monitored and evaluated.
Work closely with colleagues from Hotel Services to ensure standards of cleanliness utilising the NHS Clean Hospitals’ programme are implemented and monitored.
Ensure that patient care is evidence based, monitored and evaluated, instituting appropriate improvement when required. Be a role model for others to emulate, working alongside colleagues
Take appropriate steps to ensure that a safe environment is maintained for patients and staff and visitors within the area of responsibility.
Ensure that all untoward incidents and near misses are reported by staff within the area of responsibility in accordance with the Trust policy, and that appropriate mechanisms are put in place to investiga