Administrator

2 weeks ago

Sheffield, United Kingdom Autism Plus Full time

**About Autism Plus**
Autism Plus are a leading Yorkshire Charity supporting adults and young people with autism, learning disabilities, mental health conditions and complex needs.

In 1986 the Charity was created by a group of parents looking for the very best support for their children who were about to leave a specialist school. Once they reached the age of 17, they found there was little or no support. The belief set by our founding parents, to empower more people to live independent, fulfilling lives remains our focus today.

We employ over 350 people across the north of England in care support services, employment support and social enterprise businesses.

**About the Role**:
Our Specialist Employment Team is looking for a new administrator to support the team with administrative duties, enquiries, and overall admin support for the team.

**Key Responsibilities (include, but are not limited too);**
- To provide administrative support to the Employment Services team as required to meet the needs of the team.
- To answer phone calls/ take messages and ensure accurate information is collated.
- Providing first point contact for enquiries, responding to initial enquiries, sending out programme information, signposting referrals to the appropriate project.
- Ensuring all enquiries are logged on our central portal and updated accurately and timely with contact information and enquiry details, with tasks set on the system for the relevant manager to respond.
- Following up on new enquiries and providing and/or requesting information as necessary.
- To ensure refreshments are stocked up for visitors to the building and these are offered on arrival, followed by keeping the area tidy.
- To support with capturing information on customer journeys, tracking customer outcomes and recording information as provided by the employment team members.
- To support with job clubs, social groups, events providing reception duties, administration support and support to the employment team member to ensure the successful running of these groups.
- To support with completing financial claims for our programmes, capturing sessional information from the CRM, completing the relevant paperwork, distributing this to individuals we support for signing, liaising with employers to capture evidence of delivery of support, tracking paperwork returns and collating information on a monthly basis with timely completion and collection of evidence.
- Working alongside the employment team to provide research support for local vacancies, work placement opportunities, volunteering opportunities and courses collating the information and distributing to the team on a regular basis.
- To support the employment team with the running of any events providing administrative support for the planning, delivery and evaluation of events.

**What we offer**:

- Refer a friend scheme Payment of up to £250 for a referred friend being successful for a role and passing their probation period
- 20% staff discount to use within the Social Enterprise Chocolate Factory
- Blue light discount card
- Access to join the BUPA Health Cash Plan Scheme which offers cash back on health expenses
- Access to Colleague Assistance Helpline 24/7
- Fully funded DBS to the required level for the role
- Induction Training for the role

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