Residential Lettings Consultant

5 days ago

Swansea, United Kingdom Dawsons Full time

Dawsons Swansea’s Largest Lettings Agency with 5 dedicated branches across Swansea and Llanelli, is looking for a highly motivated individual who is wanting to undertake a role as consultant within the rental department. This is a full time position in our Swansea branch, working with diverse clientele and properties, along with a varied range of areas, this role demands enthusiasm and high levels of customer service from the outset.

This is an exciting opportunity within the lettings industry and with an award winning agency who sits within the top 0.2% of agents in the country. The hours of work are 9am-5.30pm Monday - Friday (and to include working one in four Saturdays 9.00am to 4.00pm).

Dawsons pro-active approach to lettings and our ability to provide our clients with a quick and efficient personal service, is foremost in our thinking. Our market is competitive, so we need someone that is highly energetic and willing to go that extra mile to get the job done.

Our administrators and lettings consultants, along with our valuers and property management team, are the face of Dawsons helping assist our branch managers in developing and growing each office.

Main Responsibilities:

- Comply with the companies standard procedures and all statuary legislative and regulatory requirements effecting the lettings industry.
- Helping fellow team members to assist in all processes from enquiry through to a dwelling occupation.
- Carrying out accompanied viewings and liaising between landlord and contract holder.
- The negotiation of new occupation contracts, securing new clients.
- Rapport building with prospective clients, prospecting, and landlord engagement.
- Carrying out comprehensive inventory schedules and condition reports.
- Pro-activeness demonstrating skills to retain and build client base.

The Individual:

- Previous customer service experience is required, and within the industry would be advantageous.
- Competent time management and prioritising skills.
- Full driving license is essential for the role.
- Excellent organisational skills.
- Excellent written and oral communication skills.
- A professional, positive, forward thinking and enthusiastic approach.
- A strong customer focus.
- Meeting and exceeding targets.
- Self-motivation.
- Great accuracy and attention to detail.
- Ability to work on your own as well as in a team.
- Intermediate MS Word, Excel, & Outlook skills.
- Competitive salary and incentives.
- Dawsons benefits that include training, potential career development and progression opportunities are also offered.

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- Lettings/Estate Agency: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Res Let Consultant Swan perm

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