Repairs Administrator

5 days ago

Teddington, United Kingdom RHP Full time

**Who we’re looking for**

We’re looking for a Repairs Administrator to support our repairs team to deliver a first-class service.

A typical day for you would include dealing with customer requests quickly and accurately, keeping customers up to date and helping with the complaints process. You’ll also monitor performance statistics, produce reports, and make sure contractor visits and customer satisfaction surveys take place.

You’ll have experience in an administrative role and be able to demonstrate show-stopping customer service and organisational skills to support the team to deliver our goals and targets. A proficient communicator, you’ll be highly self-motivated, resolving problems and queries quickly and ensuring that we deliver a first-class service for every project, home and customer, every time.

**When we're hiring, we look for people who connect with our KOSMIHC values**:

- We know our stuff
- We make it happen
- We care

You can find a full description of our values here

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