Shift Operations Manager

5 days ago

Leicester, United Kingdom Gi Professional Full time

**Shift Operations Manager (Lates Monday to Friday 2pm -10pm)**
**Location: Leicester
- Glenfield**
**Salary: £35,000 - £39,000 (with shift allowance included)**
Gi Group have an opportunity for a **Shift Operations Manager**to join a £6,8 m revenue Logistics business. The main purpose for this role is to offer support to the Site Operations Manager as a main person for the late shift and support leadersand all the staff including their H&S.
**Benefits**
- Salary £35,000 - £39,000 (with shift allowance included)
- 25 Days Holiday plus Bank Holidays
- On-site parking with site security
- Sick-pay
- Pension Scheme 4% matched

**Your duties**:

- Accountability for whole operation within the working pattern of the nominated shift.
- Ensure that safety is at the forefront of the shift's activities, in accordance with site and company policies and within the spirit & rules of current legislation.
- Promote and drive the common safety culture across the team; contribute substantially to the SIP.
- Manage costs, which include ownership of productivity and work study, in line with set targets.
- Ensure customer SLA requirements are met, with a specific focus on producing on-time output and observing customer originated instructions. Where there is scope, exceeding the SLA should be a consideration but fully agreed by site leadership.
- Client facing via daily meeting and throughout shift.
- Coordinates daily activity with the Site Operations Manager.
- Manages and directs work executing activities including order fulfilment, outbound, inbound and value add activity.
- Communicates and reacts quickly and effectively regarding unexpected labour needs.
- Manages labour hours and electronic time keeping systems, procedures and processes updated.
- Interviews and trains prospective new team members; completes appraisals/probations.
- Ensures all subordinate staff understand performance targets and KPIs.
- Drive innovation and recommend process improvement with involvement in Gemba walks/process confirmations.
- Completes RCAs/8D's upon queries/complaints and as directed by line manager to establish reasons.
- Suggests mitigating or preventative measures following RCA analysis.
- RTW's are completed on their respective shift for all absenteeism.
- Prepares reports for leadership as requested.
- Be able to carry out investigations/disciplinaries

**Skills and Attributes**:

- Safety management and delivery, IOSH Level 4.
- Experience in the logistics industry of at least 7 years including palletised warehousing using MHE.
- Experience of managing staff (30+) on a shift, managing performance and deadlines.
- Extensive customer liaison in terms of regular contact and interpreting/translating service level requirements to operational activity.
- Excellent communication skills.

GI Professional is acting as an Employment Agency in relation to this vacancy.

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