Retail Team Member

6 days ago

King's Lynn, United Kingdom National Trust Full time

With your love of working with people and enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 771 hours per year, and on average, you'll work 14.80 hours per week but again, this will be flexible depending on operational demand. You'll be required to work weekends and bank holidays.

What it's like to work here:Reporting to the Retail Manager, you'll be working in a team of staff and volunteers, in the shop at Oxburgh Hall a moated manor house outside of Kings Lynn. You'll be responsible for day to day running of the shop, including visual merchandising the displays and providing excellent customer service, increasing sales and promoting products.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.

Who we're looking forWe'd love to hear from you if you are:

- customer focused with positive attitude
- a team player, but also can work by yourself
- well organised and adaptable
- willing to learn new skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (771 hrs py)

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