Support Worker

**JOB TITLE: Support Worker CQC**

**LOCATION: Newbury**

**SALARY: £11.50 - 12.50**

Our client operates a diverse care company that offers complex care to people in their own homes and has specialist semi-independent living services.

Their service in Newbury offers a 1 bed step down service to helps vulnerable adults with complex Mental Health to transition back into the community.

**Please note full UK driving licence is essential for this role.**

**Duties**
- To ensure that a safe, caring, and homely environment for service users is maintained which will allow and encourage them to develop to their full potential and support recovery.
- To always promote independence for service users.
- To always treat service users with courtesy and dignity.
- To report to Senior Staff, Deputy Manager or Home Manager (as applicable) on your observations of service users mental, physical, spiritual, and social wellbeing.
- To assist with the administration of medications in accordance with legal requirements and the policies and procedures.
- Carry out observations and physical health monitoring as and when directed.
- To support service users to participate in both internal and external activities.
- To organize and deliver activities when required. '
- To support with key working duties with individual service users, as directed.
- To assist and encourage service users in maintaining good personal hygiene and appearance.
- To arrange and accompany service users to appointments.
- To assist service users with their laundry and general tidying of their rooms.
- To ensure that handover information is accurately received and given, ensuring that all necessary documentation is written at a good standard and updated before the end of the shift.
- To ensure confidentiality is maintained at all times.
- To liaise with other professionals as and when necessary, regarding service users.
- To participate in care planning and reviewing documents for designated service users.
- To supervise and assist service users at mealtimes.
- To assist or prepare meals for service users when required
- To perform some domestic tasks e.g. cleaning when required.
- To ensure the environment is safe and secure; and to be fully conversant in all policies and procedures such as fire procedures, health and safety etc.
- To ensure emergency procedures are known and are adhered to when necessary.
- To ensure that the layout of the buildings including fire exits, fire call points, smoke detectors, fire equipment and fire control panels are known.
- To ensure the reporting of any occurrences or concerns that may put service users, staff or visitors at risks, in regard to the home environment.
- To ensure all communal areas are tidy and safe.
- To ensure all kitchen areas are kept clean and tidy. Ensure all fridges are switched on and are closed properly.
- To ensure laundry room is kept clean and tidy ensuring that the guidelines for the usage of the machines are adhered to.
- To act responsibly with regards to other staffs’ well being.
- To participate in staff meetings, training, supervisions, appraisals, and teaching sessions.
- Undertake any other duties within the scope of the role and within your skill set as requested._

**Requirements**:

- Experience of supporting young adults with challenging behaviour, mental health and/or learning disabilities.
- Background in Mental Health
- Minimum of NVQ Level 2 qualified in Health & Social Care.
- Experience as a support worker
- Excellent communication skills written/verbal
- Able to manage and prioritise workloads
- Strong IT skills
- Able to follow care plans
- Good understanding of risk assessments
- Good understanding of safeguarding

Pay: £11.50-£12.50 per hour

Work Location: In person