Sales Administrator

3 days ago

Luton, United Kingdom Bionic Group Full time

**Job Title**: Sales Administrator

**Salary**: £22,500 + monthly bonus scheme

**Location**: Luton (Hybrid)

**The Bionic Group**

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.

By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’.

**About the Role**

We are looking for a pro-active individual to join our commercial operations department as a Supplier Liaison Advisor (Sales Administrator).

The main focus of the role is to the be the primary liaison between our customers and energy suppliers and ensure that all contracts that are sold go live for our customers. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training.

**Day to day Responsibilities**
- Liaising with customers and suppliers to resolved issues and delays when a switch of supplier has occurred
- Working with our customers to obtain missing information essential for a successful contract switch
- Working with our suppliers to ensure customers terminations have been successfully logged
- Working through outstanding pending contracts each month to ensure our systems reflect accurate information
- Recommend process improvement of the back-understanding root cause issues within our processes
- Training and development of colleagues in both the sales departments and other operational teams to ensure repeat issues do not occur
- Collaboration across multiple teams and departments to ensure high performance

**The Team**

The Live Rate team act as the crucial communication link between our customers and our suppliers to ensure that every new contract goes live as seamlessly as possible - Making life radically easier for our customers, while providing world class human service along the way.

**Requirements**:
**About You**
- Experience of working in a customer-support role
- Good Excel skills
- Excellent time management, attention to detail and multi-tasking skills
- Experience in contract management is preferable
- Proactive approach maintaining a high level of productivity of all tasks and functions
- Proven experience of working with set targets (achievable bonus to be made in the role - up to £450 per month)

**Benefits**
- 20 days annual leave + office closure between Christmas and New Year & extra day off per year of service up to maximum 7 days
- 2 extra days off per year - family/religious leave and charity leave
- Ability to buy/sell holiday
- Central London office with fantastic communal spaces
- Multiple monthly schemes and incentives
- Award winning and ongoing sales training
- Ongoing opportunities to progress your career across the business
- Well-being benefits
- Opportunities to enjoy multiple social events

We know that no two team members are the same, so our benefits package is built to support just that. We reward energy and passion by giving you access to a wide range of employee benefits, including cultural perks.

**Job Type**: Permanent

Pay: £22,500.00 per year

**Benefits**:

- Discounted or free food
- Wellness programme

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

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