Systems Training Administrator

**ABOUT KBR**

**At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. We are a global community of innovators, thinkers, creators, explorers, volunteers and dreamers. We bring together the best and brightest people to deliver technology and solutions that help our customers accomplish their most critical missions and objectives. In doing so, we strive to create a better, safer and more sustainable world.**:**
Government Solutions EMEA is a business unit with revenues in excess of £600m. Headquartered in Leatherhead, Surrey, we have over 2,000 people delivering the most novel, large-scale and complex projects faced by our customers in both public and private sectors. Our work is diverse and spans government, defence, security, nuclear and infrastructure markets. We pride ourselves on being a trusted partner, helping take on and successfully deliver solutions to our customers most critical challenges.**:**ABOUT THE ROLE**

**You'll need to be eligible to live and work in the UK and need to have a 5 year footprint in the UK, in order to obtain the relevant security clearance.**

**KBR uses both bespoke and commercial off the shelf (COTS) systems, including but not limited to**:

- **SAP**:

- **Deltek Costpoint**:

- **KBRSupplier (KBR’s in-house supplier management/tendering/contracts management tool)**:

- **SPE (KBR’s in-house supplier performance evaluation tool)**:

- **SharePoint**
**CAREER PLANNING & DEVELOPMENT**
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Annual goal setting - dynamic and based on aligning priorities to business unit objectives.**:

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Line manager communication - feedback and coaching.**:

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Ongoing commitment to developing stronger performance, including internal and external training.**:

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Career belongs to the individual, and expectations are expected to be vocalised and clear.**:

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Promotion and increases are always based on strong and proactive performance.**:
**Corporate and Social offerings**:

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Maternity/paternity leave**:

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ERGs to support our inclusion and diversity aspirations**:

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Flexible benefits eg agile working, electric car scheme, medical, pension and dental. Individual can choose what suits them or not, it’s not a defined benefits package**:
**QUALIFICATIONS**

**Information Management, Information Technology Management for Business or a Practitioner Certificate equivalent** **(Desirable)**:
**GENERAL SKILLS THIS ROLE REQUIRES**
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Good interpersonal skills.**:

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Good communication (written and verbal) and presentation skills.**:

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Multi-task under pressure.**:

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Proficient in Microsoft Office suite.**:

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Establishes priorities for the completion of assigned tasks.**:

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Ability to plan and deliver according to timescales and deadlines.**:

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Develops best practices.**:

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Ensures task completion in compliance with policies, procedures and business strategy.**:
**SPECIFIC SKILLS THIS ROLE REQUIRES**
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Enthusiasm and a demonstrable interest in systems.**:

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Shows the aptitude to learn how to create and deliver user training, both face-to-face and via conference/web calls.**:

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Ability to receive and understand user system queries, analyse and resolve.**:

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A basic understanding of Supply Chain P2P, ERP and Contracts Management systems and activities (such as requisitions, purchase orders etc) in a project environment would be advantageous.**:

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Show an aptitude to learn how our systems integrate and interface.**:
**CORE RESPONSIBILITIES & DUTIES**
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Manage the Systems & Data Analytics team training log.**:

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Provide user training to all levels of user in classroom sessions or via Teams.**:

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Creation of clear user guides (written and video) to a level that they can be used in lieu of user training.**:

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Creation of Sharepoint system content (eg FAQ’s)**:

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System Issues: receives 1st tier system issues experienced by users, analyses to determine cause, identifies resolution.**:

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Documentation of system issues to a level which can be understood by a developer.**:

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System Testing: create system testing scripts from functional specifications for system changes and issues. Test against test scripts and document results.**:

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System Testing: communicate with developers results of system testing.**:

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Report/Dashboard : propose and document system reports and dashboards to a level which can be understood by a Data Analyst.**:

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Report/Dashboard : test reports/dashboards, communicate with developers results of system testing.**:

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Handle all data securely and responsibly, observing the Data Protection Act and Company Code of Conduct.**:
**COMPETENCIES**
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Intellectual curiosity**:

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Flexibility and adaptability**:

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Proactivity and shows initiative**:

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Solid interpersonal skills**:

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Collaboration and teamwork**:

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Effective listening**:

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Analytical, creative and forward thinking**:

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Decision