Customer Service Administrator

2 days ago


Horley, United Kingdom Spire Healthcare Full time

**Customer Service Administrator | Physiotherapy | Horley | Full Time| Permanent - Competitive salary plus excellent benefits**

Spire Gatwick Park Hospital is just a few miles away from Gatwick Airport. Central London and Victoria station are a 30 minute train ride away. The Hospital consists of 2 Outpatient areas, plus a Bupa Health Assessment Centre. There are 2 ward areas with 29 single rooms, a 2 bedded emergency recovery unit with a 16 bedded day care unit and five single rooms. There are also 3 Operating theatres - 2 with laminar flow

You will be responsible for providing excellent customer service across the department. **Duties and responsibilities**
- Your role will include booking appointments for imaging across the department including but not limited to MRI, CT, Mammography and Fluoroscopy.
- You will be required to speak with patients over the phone to arrange appointments and answer general queries, there will be report organising and paperwork for the department, as well as working on the reception desk meeting and greeting patients visiting the department.

**Who we're looking for**
- You will be organised and have excellent communication skills
- You will be IT literate and have a good telephone manner
- You will have a professional attitude and be highly organised
- Someone who is willing to learn medical terminology

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. _**

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Gatwick Park Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs.



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