Dispenser/medical Receptionist

Dispenser The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To be responsible for checking all medicines dispensed, ensuring there are no discrepancies Dispensing medicines to the entitled population safely and accurately Maintaining stock levels within the dispensary, liaising with the dispensary team to facilitate reordering Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable Ensuring controlled drugs are dispensed in accordance with practice policy Ensuring safe disposal of returned and/or out of date medicines Ensuring all repeat prescriptions are processed within set timesframes Providing patients with advice regarding all prescription matters Processing prescription requests via email, phone, fax, face-to-face and online Assisting the Assistant Manager in the preparation of monthly returns Always maintaining a clean and safe working environment Always maintain accurate records, including appropriate coding entries Receptionist The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Clinically code data on EMIS (training would be provided) Photocopy documentation as required Secretarial letters (training will be provided) Filing patient notes Data entry of new and temporary registrations and relevant patient information as required Input data into patients healthcare records as necessary Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Action incoming emails and correspondence as necessary Scan patient related documentation and attach scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota