Jgw+ Youth Learning Mentor

**JGW+ Youth Learning Mentor**
**Contract term: Permanent**

**Hours: 37 hours over 5 days (Mon-Fri)**
**Location: Jobs Growth Wales+ (JGW+), Hadfield Road, Cardiff**
**Salary: Grade 3 £24,243 rising to £26,138 per annum**

**Do you enjoy supporting young people to achieve their goals and build brighter futures?**
If you’re passionate about making a difference, creating inclusive learning environments, and helping learners overcome barriers, this could be the role for you.

**About the role**

We are looking for a passionate **Youth Learning Mentor** to join our team. In this role, you will:

- Create a safe, inclusive, and engaging environment where learners can thrive.
- Support learners to achieve their qualifications and develop essential life skills.
- Manage behaviour constructively and positively.
- Provide tailored one-to-one and group mentoring to help learners reach their goals.

ACT is committed to promoting the Welsh language for both staff and learners. While not essential, the ability to speak Welsh is desirable.

**What we’re looking for**
- Experience working with young people, particularly those who may face barriers to engagement.
- Experience supporting learners with Additional Learning Needs and/or learning difficulties/disabilities.
- Minimum of 5 GCSEs (or equivalent) at grade C or above.
- Strong ability to motivate, mentor, and develop others.
- A collaborative team player who can also work independently.
- Creative, adaptable, and passionate about supporting young people.

**What you’ll be doing**
- Creating an inclusive learning environment that promotes safety, respect, and active participation.
- Reporting safeguarding concerns in line with ACT policy and supporting learner wellbeing.
- Managing behaviour positively and using effective strategies to de-escalate situations.
- Supervising learners during activities, breaks, and lunch, supporting them to stay on track with their qualifications.
- Mentoring learners, setting and reviewing targets, and celebrating progress.
- Assisting JGW+ Tutors with curriculum delivery and developing engaging learning resources.
- Maintaining accurate records of learner progress, attendance, and performance.
- Carrying out administrative tasks to ensure smooth programme delivery.
- Promoting equality, diversity, inclusion, and environmental sustainability in all aspects of your work.

**What we offer**
- Generous Holiday Entitlement & Annual Salary Increases
- Staff Wellbeing & Engagement Officer
- Staff Wellbeing Weeks & Celebration Days
- Team Building Events
- Healthcare Cash Plan & Counselling Services
- Wellbeing Half Hour & Free Fruit
- Flexible & Hybrid Working Options (where applicable)
- Coaching & Mentoring
- Volunteering Days
- Family-Friendly Policies
- Gym Access (where applicable)
- Staff Council & Townhalls
- Credit Union
- Family Friendly policies.
- Birthday & Length of Service Gifts
- End-of-Year Gifts & Staff Recognition Rewards
- Life Insurance
- Cycle to Work & Electric Car Scheme (where applicable)

**Why join us?**

At ACT, we’re proud to have been named one of the _Times Best 100 Companies to Work For_ in the UK for the past eight years and to hold the _Investors in People Platinum_ accreditation. We’re committed to creating a workplace where everyone feels valued, supported, and able to thrive.

**What next? **

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

**Safeguarding**:
**Job Types**: Full-time, Permanent

Pay: £24,243.00-£26,138.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time

Work authorisation:

- United Kingdom (required)

**Location**:

- Cardiff CF11 8AQ (preferred)

Work Location: In person