Senior Quality Engineer

2 weeks ago

London, United Kingdom Pod Talent Full time

Pod Talent are delighted to be exclusively working with a rapidly growing & innovative technology business in the UK on a brand new opportunity, we are recruiting for a Senior Quality Engineer to come on board. In this role your primary responsibility willbe establishing a thorough understanding of product quality defects through usage simulation, defect analysis, testing and consultation. You will essentially analyse and inspect customer returns, determine the issue, spot recurring trends and ultimately takecorrective action to get to the root cause of the issue and prevent it from happening long term.

This is an opportunity to join a business who have taken the tech industry by storm in the past couple of years, they recently grew to over $1Bn in valuation and they will be launching an exciting new product range later this year. This role can be flexibleon location as this business operate a hybrid model.

Key Responsibilities
- Inspect, measure, test and simulate customer product returns, getting to the root cause of the issue and implementing long term solutions to prevent reoccurrence.
- Work closely with other teams in the business e.g. sales, engineering & supply chain to build a thorough customer quality defects management process.
- Translate issue awareness into new quality standards, requirements and processes which will prevent future occurrence.
- Develop and manage testing facilities, equipment and systems for defect analysis.
- Develop monthly analysis reports to identify defect trends.

Key Requirements
- Degree level educated in engineering field would be advantageous e.g. Electrical, Mechanical, Automation.
- Excellent experience in a quality function, ideally within consumer electronics, appliances, fitness equipment or similar.
- Natural problem solver, ability to use quality improvement tools such as 8D, FAR, Ishikawa, 5-Whys.
- Familiar with customer support, inspection and repair processes.
- Strong knowledge of mechanical, electrical and scientific principles.
- Excellent communication and relationship building skills.

Contact - Carl Costigan
- Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, InventoryManagement, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies._

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