Mobile Patrol Warden

4 days ago

Harrow, United Kingdom Hawk 3 Talent Solutions Full time

**MOBILE PATROL ATTENDANT - HARROW**

**Role**: Permanent vacancy
**Hours**: Flexible shifts - 40 hours across 5 days out of 7 and car parks operate mornings and afternoons / may also consider part time working
**Pay**: £20,593 + competitive bonus scheme

**Job Purpose**:
To be responsible for issuing Parking Charge Notices to vehicles that do not comply with on-site parking regulations. The role will involve working outdoors across various car parks in your designated area. Due to the nature of the role, there will be a large amount of face-to-face interaction with members of the public.

**Duties as a Mobile Patrol Operative**:

- Your main focus will be delivering front-line service, issuing PCN’s to vehicles that are not adhering to on-site rules i.e. non permit holders or abuse of disabled/parent and child bays.
- You are encouraged to work in a collaborative way where you engage with one another regularly.
- Full induction and training provided, including H&S and conflict resolution.
- The role will involve working outdoors across various car parks in your designated area.
- Due to the nature of the role, there will be a large amount of face to face interaction with members of the public.
- You will be responsible for providing exceptional customer service to their clients and users of the car park.
- To efficiently plan routes with the use of navigation apps and knowledge of the region
- To work with members of the public in a professional manner, even in confrontational situations
- To promptly report any health and safety issues that arise in line with company policy

**About you**:

- Must hold UK driving license and your own vehicle
- Strong communication skills and the ability to remain calm under pressure
- Good eye for detail
- A positive working attitude
- Flexible with working hours and days depending on the car parks operational times

**Benefits**:

- Bonus scheme
- Loyalty bonus
- Additional leave
- Company events
- Employee discount

**Salary**: £22,984.00 per year

**Benefits**:

- On-site parking
- Sick pay

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Kingston upon Thames: reliably commute or plan to relocate before starting work (required)

**Experience**:

- security: 1 year (preferred)

Licence/Certification:

- SIA (preferred)

Work Location: On the road

Reference ID: TWI01

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