Licensing Ranger

Job Purpose:

- We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

We have an exciting opportunity to join the Trust as a
**Licencing Ranger** working closely with the Boat Licence Customer Support Supervisor and Boat Licence Customer Support Officers to collect boat sightings data, issuing patrol notices and providing customer service on the towpath.

Reporting to a base location in

Knowledge, Skills/Qualifications & Experience:
**Key Accountabilities**:

- Responsible for providing accurate and up to date information about the location of boats by walking, cycling or boating along the waterways.
- Use of handheld computer (iPad / BSEA)
- Initial decision making on recording of additional information to support the processes (e.g. potential overstays, non display)
- Data inputting and analysis of boat data information.
- Face to face discussions with customers - representing the Trust at the bankside.
- Ensure that the safety requirements are adhered to including lone working, risk assessment, method statement, points of work assessment, confined spaces, asbestos etc.
- When requested, assist in the removal of boats under relevant statutory powers.
- Displaying the Trust values and behaviours linked to diveristy and inclusion at all times.

**Knowledge, Experience & Skills**:

- Previous experience of working with face to face with customers, in often difficult situations where enforcement communication is being delivered.
- Basic knowledge of relevant Acts, Bye Laws and licensing terms and conditions, affecting Canal & River Trust.
- Computer literate (essential).
- A good standard of literacy and numeracy including good IT skills.
- Knowledge of Canal and River Trust computer systems and basic knowledge of Canal and River Trust policy, principals & standards (preferable).
- A basic knowledge of the requirements of the Data Protection Act and Equality Act would be beneficial.
- Experience of working outside in all elements, often in a lone working environment and covering a different geographic area each day.
- Able to work under own initiative, with attention to detail and ability to deliver results in challenging situations and environments.
- Excellent team working skills, a logical thinker with a positive ‘can do’ attitude.
- Need for occasional weekend working, especially during the boating season.
- Helmsman/deckhand qualification (possibly BML) may be required in areas where a patrol boat may be operated.
- Driving licence essential - Liveried vehicle.
- Ability to ride a bike essential - provided.

**To Apply**:
What We Offer:

- In addition to your annual salary of

We are striving to represent the diverse communities that we are a part of. All applicants will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

Find out more about the work we do on our website: