Medical Secretary

2 weeks ago

Peterborough, United Kingdom The Deepings Practice Full time

**About us**:
The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.

**Job Summary**:
To provide general secretarial support to the Senior Management Team, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work over two sites.

**Main Duties**:

- To provide an efficient document production service for GPs, Senior Management Team and other health professionals as required. This includes the typing of letters, reports, patient referrals, minutes etc in an accurate and quality manner.
- To produce these documents using our patient database where applicable
- Monitor hospital referral letters via the e-Referral system.
- Keep GPs updated with regards to electronic booking requirements, technical or other problems, etc.
- Advise doctors of rejected referrals and ensure these are dealt with on a timely basis.
- Send 2WW (Two Week Wait) referrals by the appropriate system as presented and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP or their deputy
- Use the accepted methods of referral.
- To assist the Senior Management Team with all clerical and administrative duties if required.
- To make appointments (using choose and book or paper referrals), and admissions transport as required.
- To liaise and arrange meetings (to include the booking of rooms) and to attend meetings and take minutes if required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- To be responsible for the photocopying of original documents when required.
- File patient records and correspondence in patient medical records as required.
- Any other duties that are reasonable and required
- To receive and dispatch mail.
- Death Administration

This list is not exhaustive and there may be requirements within your role to pick up other ad-hoc tasks.

**Job Types**: Full-time, Permanent

**Salary**: From £10.72 per hour

Expected hours: 34 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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