School & Helpdesk Technician
2 days ago
**School & Helpdesk Technician - Birmingham**
**Role**: School & Helpdesk Technician
**Location**: Birmingham
**Salary**: £25K DOE
I am looking for an IT Support Engineer with a positive, can do attitude to join a thriving MSP in Birmingham on a permanent basis. This is an exciting opportunity to get your foot in the door with a reputable company that will allow you to thrive and reallywelcome you into the team from day 1 - they pride themselves on their culture and company ethos and their ability to give back to their employees for the outstanding service they provide.
This company have longstanding relationships with various organisations across the Leicester, Manchester and London areas - and have a great reputation for the high level of support and customer service they provide. This position is integral to ensuring thecontinued success of their service and will see you providing 1st / 2nd line support. This position is focused around progression - both on an individual and company basis - and will allow you to grow your own knowledge as well as take on sole support forvarious clients of your own.
**Benefits**:
**Free onsite parking
**Employee Awards
**Cycle To Work Scheme
**28 Days Holiday ( Including Bank Holidays )
**Staff Socials
**Pension Scheme
**Vehicle contribution
**Role Responsibilities**:
**Provide IT support to an assigned customer site - full UK Driving License required as travel to customer site is required
**Be comfortable working on an independent basis and liaising directly with users
**Update tickets accurately and ensure tasks are progressed in a quick and efficient manor
**Have a drive and a want to thrive and constantly develop your skills and grow as an IT Professional
**Technical Skills**:
**Windows Server and OS
**Office 365, Exchange
**Active Directory, Azure
**Hyper-V, VMWare
**Networking
**VOIP
**Anti-Virus Solutions
**Hardware Builds & Configuration
Ideally you will have experience working in the education sector/An MSP, however this is not essential - the company are looking for someone who is a self-starter and technically hands on, with great interpersonal skills and a want to engage with and put thecustomer first.
BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
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