Patient Care Executive

1 week ago

Glasgow, United Kingdom Optical Express Full time

**Job Title**: Patient Care Executive - Clinical Services

**Location**: Glasgow city centre

**Hours**: 40 hours per week, office based

Competitive salary & benefits
- At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of patients have trusted Optical Express with their eye care._
- The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus_ _on doing what is right for our patients, our colleagues, our local communities and our planet._

We have an exciting opportunity to recruit for a Patient Care Executive, within our Clinical Services team, based at our head office in Glasgow city centre. As the key point of contact for patients with services related queries, you will be responsible for taking the patient through their journey whilst delivering exceptional customer service at all times. Part of that journey will involve building rapport with patients, handling service related issues, and working closely with your colleagues to ensure patients receive excellent care. You will be supported in your role by experienced clinicians.

Key Responsibilities include:

- Assisting the Patient Care Manager with communications to patients who have services or customer care concerns
- Managing patient concerns, in compliance with company policies and ensuring patients receive timely care and follow up
- Continuous monitoring and improvement of the quality of care that Optical Express provides to patients

Essential skills:

- Proven experience of dealing with customer service related issues
- Detail orientated
- The ability to positively influence outcomes by working closely with colleagues across the business
- Excellent time management skills and ability to prioritise multiple tasks
- Articulate with written and verbal communication

Working as part of the Client Services team at Optical Express, you will have the opportunity to further develop your skills within a fast paced, dynamic organisation. We offer a number of employee benefits across our product range and also offer employee discounts with partner agencies.
- 01236 795 146

  • Patient Care Executive

    4 days ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location**: Glasgow City Centre **Hours**: 40 hours per week, office based Competitive salary & benefits - At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted Optical Express with their eye...

  • Patient Care Coach

    2 days ago

    Glasgow, Glasgow City, United Kingdom AdaptHealth, LLC Full time

    Position Summary:The Care Coach plays a vital role in supporting patients across all Durable Medical Equipment (DME) product lines to improve therapy adherence, device utilization, and health outcomes. This position combines patient coaching, data monitoring, documentation, and cross-functional collaboration to ensure a seamless and supportive experience for...

  • Patient Care Assistant

    6 days ago

    Glasgow, United Kingdom CVS UK Ltd Full time

    **Do you want to work for Firstvets - Bearsden, Glasgow**? **Do you want to be our Veterinary Patient Care Assistant?** ***We are looking for an experienced Patient Care Assistant at our busy first opinion practice in Glasgow. The ideal person will be hardworking, caring and able to work solely and in a team. Our new colleague will also be empathetic,...

  • Marketing Executive/Senior Executive

    4 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Marketing Executive Location - Glasgow City Centre, Fully Office based As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their...

  • Marketing Executive

    4 days ago

    Glasgow, United Kingdom Optical Express Westfield Limited Full time

    Job Title - Marketing Executive Location - Glasgow City Centre, Fully Office based As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye...

  • Veterinary Patient Care Assistant

    6 days ago

    Glasgow, United Kingdom The Pets'n'Vets Family Full time

    **Patient Care Assistant** We are currently looking for a friendly, enthusiastic individual who is passionate about animal care to join our Patient Care Assistant team! The Pets'n'Vets Family are part of the Linnaeus Group have practices across the Glasgow area. The position will be primarily based at our Hairmyres & Blantyre Practice but the successful...

  • Marketing Executive

    4 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Marketing Executive Location - Glasgow City Centre, Fully Office based As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye...

  • Senior Patient Care Operations Lead

    2 weeks ago

    Glasgow, United Kingdom SpaMedica Full time

    A leading health care provider is seeking a Senior Patient Co‑ordinator in Glasgow. You will manage a team of co‑ordinators, support patient care, and ensure operational excellence. The ideal candidate will have strong management skills and a commitment to patient safety and satisfaction. This full‑time role offers a competitive salary and various...

  • Patient Care Coordinator

    2 days ago

    Glasgow, United Kingdom Clyde Munro Dental Group Full time

    **Join our Team** We are excited to be recruiting a part-time Patient Care Coordinator to join our team in City Dental for maternity cover_. _The hours for this role is Wednesday and Thursday 8.30am-5.30pm and Friday 8.30am-4pm. Some Thursdays may require working slightly later to cover later appointments. City Dental is located in Glasgow City Centre,...

  • Health Care Assistant

    6 days ago

    Glasgow, United Kingdom Rayvvin Care Full time

    Rayvvin Care is a Healthcare service provider that provides an exceptional temporary staffing service for healthcare providers. Our clients include a range of public and private sector establishments, including NHS, care homes, hospitals, clinics and nursing homes We are currently recruiting experienced health care assistants, who are able to travel to our...