Global Human Resource Service Delivery

6 days ago

Ipswich, United Kingdom Willis Towers Watson Full time

We are recruiting for an experienced HR Administrator.The role will initially be based at home, and once it is safe for us to return to the office it can be based at either our Ipswich or Reigate offices.
In this position, you will provide efficient and effective administrative support to the Human Resources function. This role will focus upon supporting key HR processes, maintaining and administering colleagues’ information, providing advice to colleagues,managers and HR projects. Being able to work on your own initiative as well as part of a team is essential in order to support the Group HR Strategy of Global HR Service Delivery and maximise the potential of the Company’s Human Resources Division.
**The Role**:

- To provide operational HR advice, guidance and support to Managers and Colleagues within agreed scope of responsibility
- To provide a quality administrative service and efficient support to key HR stakeholders
- To maintain accurate HR records within the HR system, accurately produce HR documentation in accordance with internal timeframes
- To share information accurately and in a timely manner across HR Service Delivery, HR Partner’s and all HR departments as required
- Use initiative and proactively contribute to the improvement of efficiency, problem resolution and development of Willis Towers Watson policies, practices and procedures
- Be an active member of the team to enhance the teams’ ability to deliver consistent high quality service
- Ensure compliance with internal procedures, Security, Safety, Health and Environmental responsibilities and external compliance regulation and legislation.

**The Requirements**:

- Previous experience of working within a busy HR administrative environment and knowledge of key HR related issues and processes
- Experience of maintaining an HR Information System database such as Oracle
- Working knowledge and experience of adhering to and providing guidance on company HR policies and procedures
- Confident and effective communication and interpersonal skills at all organisational levels
- Exceptional organisational/coordinating skills with the ability to effectively prioritise workload against competing demands and recognise the importance and relevance of tasks to meet deadlines
- Ability to work independently and under pressure whilst analysing complex situations/data and identify options for action
- Exceptional attention to detail and accuracy with good numerical skills
- Proven experience of working with stakeholders and managing expectations

**Equal Opportunity Employer

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