Administrator

2 days ago


SouthendonSea, United Kingdom PrimaryCareCareers Full time

**About the Role**:
West Road Surgery has an opportunity for an Receptionist/administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part-time basis for 28.5 hours per week over four days per week to work:

- Monday 8:00 - 14:00
- Tuesday 7:45 - 14:00
- Wednesday 8:00 -18:30
- Thursday 7.45 - 14:00

The role will include 3 reception sessions and 2 administration sessions and the main responsibilities will include:

- Answering phones calls from patient and booking appropriate appointments with clinicians.
- Booking patients in.
- Sign posting patients to appropriate services.
- Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
- Data entry and read coding of relevant patient information and medical data into the clinical system.
- Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
- Allocating workflow for review by doctors or other health professionals.
- Dealing with referrals to primary care.
- Registering new patients
- Handling enquiries efficiently.

Please see the attached job description for full details.
- An experienced administrator, with excellent IT, time management and organisational skills.
- Ability to communicate effectively, working in a confidential and discreet manner.
- Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
- Ability to work as part of a multi-disciplinary team, as well as independently.
- Primary care experience is desirable but not essential.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
West Road Surgery is based at North Road Primary Care Centre a purpose build centre with free parking. Benefits include the NHS pension scheme, eye-care vouchers and a minimum of 28 days annual leave (FTE) with enhancements for long service.

**Disclosure and Barring Service Check


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