Supervisor

2 days ago

Livingston, United Kingdom Luke 1977 Full time

Job description

**Store Sales Supervisor
- Luke 1977 Livingston**

**Part time 16h contract**

Since its humble beginnings in the West Midlands in 2001 **LUKE** has developed into a leading contemporary menswear brand with a following stretching far and wide. Having grown with the support of key independent menswear boutiques the brand has evolved organically keeping all of its values, which sets it apart.

We have an exciting opportunity to join our expanding retail team. We at **LUKE** are looking for an ethicistic individual to become a Brand Ambassador at our store in Livingston **as Store Sales Supervisor your key role will be** to support the store management team in the daily operations of the store, this includes assisting the store in achieving its sales targets, maintaining visual merchandising standards set by the brand and delivering great customer service.

**Key Responsibilities**
- Delivering great customer service, by greeting customers who enter the store and assisting them in looking for product they are wanting to purchase or try on.
- Giving the customer advice on product and outfit building and linking product through great product knowledge.
- To ensure the customer has a world class shopping experience in store and ensuring that we are building relationships for return business and building client bases.
- Supporting the management team in stock control and store operations.
- Responsible for the store in the absence of the store management ensuring that all KPIs for sales and standards are met.
- You will be responsible for putting through customer transactions, processing payments and cash handling.
- Maintaining the shop floor, clean and tidy as you go and ensuring the store is kept to a high visual standard.
- Dealing with any customer queries and complaints in a professional manner.
- Supporting Stock processes in store through delivery acceptance and stock maintenance.
- Being flexible and able to support the management team for the needs of the business.

**Key Relationships**

Retail Assistants, Assistant Manager & Store Manager.

**Experience required**
- Required to have at least 1+ years’ Experience as a Retail Supervisor, preferable within a fashion sports/lifestyle brand.
- Has a retail background for at least 2 years.
- Positive attitude and passion for fashion
- Attitude and drive to close sales and achieve targets
- Confident and good communicational skills.
- Aware of Current trends, presents themselves well at all times.

**What’s on Offer?**

We have worked hard to encourage and nurture a positive, creative and healthy working environment. That’s why we offer: Competitive salary (based on experience), store performance bonus scheme excellent staff discount on all products and a Company Pension.

**Job Types**: Part-time, Permanent

**Job Types**: Full-time, Part-time, Permanent

Expected hours: 16 - 20 per week

**Benefits**:

- Casual dress
- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- What days can you work?
- How many hours can you work?

**Experience**:

- Sales, Retail & Customer Support Occupations: 1 year (preferred)

Work Location: In person

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