Maintenance Operative

2 weeks ago

Dartford, United Kingdom David Lloyd Clubs Full time

**About the Role**:
Our maintenance operative team members play a vital role in our club’s wellbeing. We take great pride with the environment in which we operate, and it is the Maintenance Operatives responsibility to ensure that all equipment is fully functioning, keeping the safety of members and colleagues at the forefront of everything that they do and giving our members an excellent experience every day, 7 days a week.

**What will I be doing?**
- Take an active role in improving the operational standards of the club/s by using your skills to positively impact the member experience
- Maximise the member experience and member participation through great facility standards, in house preventative and reactive maintenance, attention to detail and quick response times to defects by effectively managing a property management system
- You will know your club/s and engage with members about their activities and seek ways to improve their experience of David Lloyd Clubs at every opportunity, through the breadth of facilities
- Support the leadership team in ensuring all Health and Safety requirements and documentation is maintained in a timely and accurate way
- Support the review and resolution of member feedback comments and complaints in a timely manner
- Manage repairs and ordering systems, following our operating and finance procedures
- Participate and share knowledge and expertise with peers and other team members
- Working out of hours as required

**What qualifications, skills and experience do I need?**
- Technical skills or discipline (i.e. Carpentry / Plumbing / Single Phase Electrics) - Essential
- Pool Plant Operators Qualification (STA or similar) - Desirable
- Demonstrates excellence in customer service
- Strong listening and collaboration skills
- Must be able to work alone or in a team
- A full driving licence or the ability to travel efficiently between clubs under your responsibility - Essential (for multi-site roles)

**So, what’s in it for you?**

We like to think of ourselves as one big family and we LOVE what we do, that’s why we are really proud to have been ‘Sunday Times Best Big Company to Work For’ 4 years running.

**As a handy man member of our maintenance team, you will enjoy a great range of benefits including**:

- Club Induction
- Free Club Membership* for you and the family
- Unlimited 50% discount on food and drink
- Discounts on a range of our products
- Opportunity for advancement and progression
- Flexible Shift Patterns
- Apprenticeship Programmes to advance from a Level 2 to Level 3 Qualified
- Wage stream App allowing you to be paid on demand

We believe any age is the right age, so whether you are looking to kick start your career as a maintenance person with us for the first time or if you are now retired and looking to stay active to inspire others; we would love to hear from you.

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