Customer Service Apprenticeship
11 hours ago
**The Job**
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.
**Person Specification**
We are looking for a highly motivated individual that has good communication skills, an eagerness to learn, interpersonal skills and personal organisation.
**Working Week**
Apprentices will be expected to work a maximum of 40 hours a week, Monday to Friday. Please note, the wage is worked out on 40 hours per week. This may vary depending on the employer.
**The Apprenticeship and Training Provider**
**Job Types**: Full-time, Apprenticeship
**Salary**: £192.40-£200.00 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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