At Greene King, you will be working towards a Hospitality Team Member - Food and Beverage Service Level 2 Apprenticeship Qualification over the course of 15 months.
As the UK's leading pub retailer and brewer, we have some exciting plans for ours and your future. We are passionate about investing in our 40,000 people and as we grow, we will need more exceptional talent to help us continue to pour happiness into people's lives. Working in one of our 1,700 managed pubs, hotels or restaurants, the role provides an amazing opportunity to work in a fun and challenging environment to gain the skills, knowledge and experience you need to start a career in hospitality.

Our award-winning apprenticeship programme has been specifically designed to promote development along the Greene King Career Pathway where you will gain a nationally recognised qualification. You will be employed by Greene King from day one with the scheme providing opportunity to achieve an Apprenticeship through a 12-15 month training programme. Upon completion you will have the opportunity to progress to the next level. The career pathway starts at Level 2 and goes up to Level 7 and all of our apprenticeships are designed to match roles in the licensed hospitality sector.

As an Apprentice in Bar & Waiting you don’t need to have experience as we’ll teach you everything you needAll you need is a warm and friendly personality, willingness to learn and a genuine love for what you do.

It’s our people that make our pubs special and we think the best hospitality comes from people who can be themselves and show customers their personality.

Responsibilities included in this role:

- Maintenance of a safe, hygienic and secure working environment
- Working effectively as part of a hospitality team
- Serve food at the table
- Give customers a positive impression of yourself and your organisation
- Serve alcoholic and soft drinks
- Keep up to date with new products, menus and promotions
- Adhere to company policies and procedures and licensing laws
- Be involved and contribute at all team meetings
- Carry out instructions as given by management and head office

**Benefits**:

- 33% staff discount at Greene King managed pubs
- Friends and Family discount at Greene King managed pubs
- Discounts off high-street retail brands
- Access to our Employee Assistance Programme
- Enrolment into the company pension scheme (if eligible)
- Access to Wagestream - providing a variety of financial tools to support money management
- Up to 28 days holiday

What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and maths (if you don’t already have GCSE)
- Requirements and Prospectus**Desired Skills**
- Pride in delivering excellent customer service -Good teamwork ethic -Strong communication skills -The ability to work under pressure in a fast paced environment -Organised multitasker -Creativity and imagination for food presentation

**Personal qualities**
- Passionate about developing your skills in the hospitality sector
- A willingness and desire to learn
- A smart and tidy appearance
- Tact and diplomacy for dealing with demanding customers
- High standards of cleanliness and hygiene
- A flexibility to work weekends and evenings

**Qualifications required**
- No previous qualifications required.

**Future prospects**

Ongoing training and development

**Training to be delivered**

Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English
- About the EmployerThe Ladybrook is a great local pub in the heart of the community, with friendly service and honest pricing.

**Employer**

Ladybrook (Bramhall)

Visit employer website
- **Address**

Fir Road

Cheshire

Cheshire

SK7 2NP

The map below displays the employer’s location, please check travel times before applying.