Estate Manager

3 days ago

West Byfleet, United Kingdom FirstPort Full time

**Job Role**:Estate Manager (Ref 7038)

**Location**:West Byfleet, Surrey

**Salary: **£26,347.78 per annum plus benefits

**Job Sector**: Retirement - Assisted Living

**Hours**: Monday to Friday 8am-4pm (35 hours per week)

As an Estate Manager you will contribute to our vision of being the **UK's favourite** property manager by:

- Providing an efficient, cost effective management service to our customers
- Achieving high standards of performance within a team of individuals to create a welcoming, friendly and courteous environment within the development
- Effectively and professionally manage the development while providing a safe, secure and well maintained environment to customers

The Estate Manager reports to the Area Manager and has a team of up to 10 direct reports. This includes an Assistant Estate Manager, Head Housekeeper and multiple Housekeeper & Servers, as well as Night Duty Managers.

**About You**

You will currently or have previously managed a large team, cross functional team in a customer focused environment and have a passion for providing an exceptional level of customer service at all times.

Warm and friendly communication comes naturally to you, and you are able to resolve issues and any complaints effectively to the customers complete satisfaction quickly and efficiently.

You have experience ofchallenging and/or emergency situations and always remain calm and take the necessary actions with a high standard of professionalism. Health and safety is of greatimportance to you, and you have experience of performing daily checksand keeping accurate records to ensure everything is kept on track.

You are self-motivated and pro-active, you enjoy working independently but also enjoy having other supportive colleagues you can build relationships with at regular team meetings.

You are IT savvy and are confident in using laptops / tablets and are fluent in the different MS packages.

Your ideal role will be a varied one, where you're not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis.

**About Us**

FirstPort is the UK's leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors,freeholders and over 1,300 Resident Management Companies.

**Main Responsibilities**
- Maintain a high profile around the development / office,ensure our residents are checked within our requirements.
- In the event of an emergency, call the appropriate response team or authorities.
- Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Arrange cover for holidays and illness where necessary
- Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with residents family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
- Maintain records in line with

  • Estates Supervisor

    1 day ago

    West Byfleet, United Kingdom Retirement Villages Full time

    Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you’ll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents. As Estates Supervisor, you will manage a team...

  • Estates Supervisor

    3 days ago

    West Byfleet, United Kingdom Retirement Villages Group Full time

    Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you’ll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents. As Estates Supervisor, you will manage a team...

  • Estates Supervisor

    1 week ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Ltd Full time £30,000 - £60,000 per year

    Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you'll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents.As Estates Supervisor, you will manage a team of...

  • Estates Supervisor

    1 week ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time £25,000 - £45,000 per year

    Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you'll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents. As Estates Supervisor, you will manage a team of...

  • Estates Supervisor

    7 days ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time £30,000 - £60,000 per year

    Are you passionate about creating safe, welcoming, and beautifully maintained environments? Join us at our brand-new retirement village in West Byfleet as an Estates Supervisor, where you'll lead a team and personally contribute to keeping our village facilities and grounds in top condition for our residents. As Estates Supervisor, you will manage a team of...

  • Lead Estates

    3 days ago

    West Byfleet, United Kingdom Retirement Villages Group Full time

    A leading retirement community provider is seeking an Estates Supervisor for a new retirement village in West Byfleet. The role involves managing a team for the upkeep of facilities and grounds, ensuring safety and aesthetic quality. Ideal candidates will have supervisory experience, strong leadership abilities, and excellent organisational skills. This...

  • Estates Operative

    4 days ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time £14,000 - £28,000 per year

    As an Estates Operative (Maintenance), you'll play a vital role in maintaining and enhancing both the buildings and outdoor spaces across our brand new, contemporary retirement village in West Byfleet. This is a part-time role (19.5 hours per week) reporting into the Facilities Manager. This is an exciting opportunity to be part of the opening team at a...

  • Estates Operative

    1 week ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Full time £25,000 - £35,000 per year

    As an Estates Operative (Maintenance & Grounds), you'll play a vital role in maintaining and enhancing both the buildings and outdoor spaces across our brand new, contemporary retirement village in West Byfleet. This is a full time role reporting into the Facilities Manager. This is an exciting opportunity to be part of the opening team at a modern,...

  • Estates Operative

    1 week ago

    West Byfleet, Surrey, United Kingdom Retirement Villages Group Ltd Full time £15,000 - £25,000 per year

    As an Estates Operative (Maintenance & Grounds), you'll play a vital role in maintaining and enhancing both the buildings and outdoor spaces across our brand new, contemporary retirement village in West Byfleet. This is a part-time role (19.5 hours per week) reporting into the Facilities Manager. This is an exciting opportunity to be part of the opening team...

  • Estate Agency Partner

    2 weeks ago

    West Bromwich, United Kingdom haart Estate Agents Full time £150 - £200

    1 day ago Be among the first 25 applicantsRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Get AI-powered advice on this job and more exclusive features.Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could...