Housing Officer

LOCATION:
Pullar House 35 Kinnoull Street Perth, PH1 5GD

SALARY:
£30,727 - £33,843 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Full Time

HOURS:
36 hours per week

£30,727 - £33,843

Pullar House, 35 Kinnoull Street, Perth PH1 5GD

Do you enjoy working with people? We have an exciting opportunity for the right person. This is a Housing Officer role within the Mobile Housing Team based in Pullar House. You will work as part of a small team and will report to the Team Leader. You will support the Locality teams in providing a comprehensive housing management service to tenants and residents across Perth & Kinross. You will help to create vibrant, attractive, safe and sustainable neighbourhoods and communities. You will ensure that tenants are comfortable, supported and secure in their homes and provide accurate and relevant advice and guidance to help tenants to manage and sustain their tenancies. Services you will provide in your area include estate management; rent accounting and arrears control; tenancy management including addressing anti-social behaviour and neighbour disputes; housing advice, assistance and information. You are required to have excellent IT skills and be competent and comfortable using all Microsoft Office packages but specifically Word, Outlook and Excel as well.

You will work Monday to Friday from 8.45am-5pm but will participate in a flexi scheme. For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree. Our FAQs on hybrid working can be found here:
We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.
- sensitivity and empathy
- an interest in working with diverse social groups
- excellent communication skills (verbal and written)
- a customer-first approach to work
- negotiation and influencing skills
- leadership skills
- the ability to adapt to different situations
- self-motivation and tenacity
- problem-solving skills
- the ability to make decisions in a non judgemental and respectful manner
- be able to take responsibility for personal health and safety and that of others
- the ability to work under pressure, meet deadlines and the ability to work flexibly, on their own initiative and as part of a team.
- have a positive approach to working independently or within an often large team environment

**The Individual**:
Applicants should ideally hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent; have experience of working in housing and or related environment; be computer literate with proven IT skills. You must hold a clean current driving licence and have access to a vehicle for work use to undertake this role.

For further information please contact Nicola Muirhead 01738 474542 /07967749303.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

**What we can do for you**

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.