Golf Operations Administrator Apprentice

**About The Role**:
Kickstart Your Career in Golf with a Golf Operations Administrator Apprenticeship

Are you approachable, reliable, and confident? Do you love the idea of working in a vibrant golf environment where no two days are the same? If so, the Golf Operations Administrator Apprentice role could be the perfect fit for you.

As part of the golf operations team, you’ll be at the heart of the action, welcoming members and guests, helping to organise competitions and supporting the smooth day-to-day running of the club. One moment you’ll be providing excellent front-of-house service, the next you’ll be handling key admin tasks that keep everything running behind the scenes.

**Training to be provided**:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

**About the role**:
The Golf Operations Administrator Apprentice will be responsible for the following duties:
**Finance**:

- Support the Admin Assistant with daily bank reconciliation & invoicing
- Ensure membership & society bills are inputted and paid off correctly on Intelligent Golf

**Membership**:

- Organise and administer competitions & club matches as required by the competitions committee and ensure that they are set up in Intelligent Golf
- Action all new member enquires and set up interviews with GM
- Liaise with relevant department heads to promote the social and golfing calendar to the membership
- Ensure that all forthcoming golf events are advertised on the website and Clubhouse
- Ensure new members are integrated into the club early, set up 1, 3 & 6 month calls to aid retention
- Facilitate the production of the clubs annual diary, liaising with match and fixture managers to do so
- Ensure the WHS platform is kept up to date and cleansed on a regular basis.
- Source Corporate membership opportunities and secure at least 2 new corporate memberships annually

**Visitors/Guests**:

- Manage all society bookings from initial enquiry to invoicing
- To welcome visiting parties and follow up on their experience at the club
- Promote and organise club Open Days ensuring that competitors receive an excellent golfing experience
- Proactively source new golf society and corporate golf day business working to targets set by GM
- Promote the club through its social media platforms
- Engaging fellow staff and members in the material used for the website and social media platforms
- Adhere to the clubs social media plan to ensure consistency

**Marketing**:

- Promote the club through its social media platforms
- Engaging fellow staff and members in the material used for the website and social media platforms
- Adhere to the clubs social media plan to ensure consistency

**General**:

- Ensure that the Lee on the Solent Golf Club Limited branding is consistently maintained and promoted across all internal and external media and events
- To comply and implement all Health and Safety procedures within the Golf Club
- Ensure that company policies and procedures are carried out as stated in the company/staff handbooks

**Essential Skills**:
It is essential that the Golf Operations Administrator Apprentice has the following skills and personal qualities:

- GCSEs in maths and English with at least a grade C / 4 are required
- A robust knowledge of the game of golf
- Experience of supervision/management of working in similar quality golf environment
- Ability to quickly build excellent working relationships
- A flexible approach to work to meet operational demand
- Excellent communication skills
- Strong interpersonal skills
- Competence in IT - with knowledge of Office software and an ability to use technology

Driving license is preferred but not required.

**What are the career prospects at**Lee on the Solent Golf Club Ltd**?**

**About Us**:
Set inland from the coast, this beautiful park and heathland course has been testing golfers of all levels for well over 100 years. Our Clubhouse is modern with excellent bar, dining and meeting room facilities designed to cater for all your requirements from golf society and corporate golf days to weddings and christenings. We also have a team of experienced Golf Professionals who can provide teaching for all levels, from beginners to elite level golfers, a well-stocked shop and practice facilities that are the envy of many clubs.

**Company Benefits**:

- A competitive salary commensurate of experience
- 28-days holiday
- Pension
- Discounted staff meals
- Free parking
- Use of the golf course and facilities
- On-going training and support