Credit Control Team Leader

4 days ago

Oldham, United Kingdom Resideo Full time

This position will manage the Regional Accounts Receivable function driving improvements in cash collections consistent with business working capital and growth objectives. This position will report to the EMEA Credit Manager and support the business operations organization to drive cash performance. Coordinate and manage day to day activities of collection resources located in the UK. Initiate and facilitate changes to further improve collection results and increase collections efficiency and effectiveness. Provide monthly metric reporting and analysis on overall collection performance and individual performance of collection resources. Ensure adequate processes are in place to maintain controls and compliance with SOX / SBU defined processes.

**JOB DUTIES**:

- Implement strategies and deploy resources to meet collection targets and objectives.
- Drive collections process improvement through the organization to achieve timely cash collection of overdue debt.
- Manage the collection of Past Due debts in a cost effective manner using legal remedies appropriate to the situation. Ensure team and individual goals on Past Due improvement are set and achieved.
- Ensure AOP, STRAP and monthly Cash Collection goals are integrated and agreed upon within SBU, and targets flow to individual collectors.
- Establish and maintain effective internal and external working relationships; including Operations, Finance and Customer Relationships to maximize financial effectiveness.
- Regularly attend regional business management and sales meetings to ensure good communication between the network and Credit Control.
- Customer visits: particularly Key Customers and problem accounts.
- Act as Escalation Leader for financial and customer issues.
- Monitor & escalate defined uncollectible accounts: implement effective dispute management process.
- Lead & support business AR specific policies and processes in line with the SEA (schedule of executive authority)
- Support and provide monthly local KPI’s to EMEA Credit Management.
- Set credit limits and Payment Terms for Customers conducted on an individual risk assessment basis.
- Intercompany debtors: drive improvement and timely payments of outstanding invoices.
- Ensure collection processes are documented and followed in compliance with SOX requirements.
- Support internal and external audits as required.
- Weekly excel reporting to EMEA
- Weekly Past due review with C2C team

**YOU MUST HAVE**:

- 1 year + Credit Control supervisory/team lead experience
- Fluent in Spanish

**WE VALUE**:

- Demonstrated ability to Lead process changes
- Knowledge in working with SAP
- Proficiency in Microsoft Word, Excel & understanding financial accounting basics
- Excellent communication skills both internally and externally with customers.
- Fluent in French preferred

**WHAT'S IN IT FOR YOU**
- Hybrid working model
- Opportunity to work for a global business

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At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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